Transfer Your Go Daddy Domain To Animal Friendly No-IP!

In lieu of recent activities of Bob Parsons, Go Daddy CEO, No-IP is proud to announce that no animals were hurt in the posting of this blog, or the querying of our servers. Have you seen the video? You can check it out here. It’s pretty gruesome, so if you have a weak stomach, don’t say I didn’t warn you…

No-IP loves animals! We love them so much that we are offering domain transfers from Go Daddy to No-IP for only $9.95!  So, what are you waiting for? Transfer your domain to animal friendly No-IP.com today! Enter Promo Code domain995 upon checkout!

Why Reliable DNS is Important To Your Business

Imagine, it’s 8:05am on a Monday morning. You log in to your computer and open up your email client, you read through a couple of emails that you received over the weekend and then you decide to reply to one of them, you hit send and…. NOTHING. The email won’t go out! You frantically pick up your phone and dial your IT department.

Across the country, a potential client who found your web URL on your Facebook page or some other type of advertisement wants to visit your site and see what you have to offer.  They try to type your web URL into their web browser, and…. NOTHING. So, they do a quick Google search and find one of your competitors.  Your competitor’s site is working fine, so they spend their money on that site.

Do these scenarios sound like something you don’t ever want to happen? Well, you better make sure that you have reliable DNS.

DNS is essential for many reasons. When a customer wants to visit your website, they type your Fully Qualified Domain Name, www.yourbusiness.com, into their web browser.  Without DNS, your customers would have to remember the specific IP address (i.e. XX.XX.XX.XX) that your website is listed at.  This could be very difficult, especially if your website has more than one IP address that points to that specific URL.  IP addresses can vary across the globe.  The DNS does all the work by redirecting the users to the correct web address, and making sure they are reaching the site that is hosted nearest to them, thereby ensuring that your customers are connected to your site the fastest way they can be and that traffic is balanced across all of the servers.

The location of DNS servers is important in ensuring 100% uptime. We deploy name servers across the globe at geographically unique datacenters using different tier 1 bandwidth providers to ensure a natural disaster or connectivity outage does not disrupt our robust DNS network.

DNS helps direct your emails to the proper servers, redirect customers to the proper domain and ensures that they reach your site the fastest and best way that they can at all times, even if mother nature decides to rear her ugly head.

How has having reliable DNS helped you in the past?

Common Support Questions and Answers

Common Support Questions

Q: I have No-IP Mail Reflector and a sender is blocked by the RBL I have selected, What should I do?
A: Reflector is configurable and will allow a person or domain to be added to an exception list.

Q: My monitoring system rolls over, but does not affect my host.
A: The host has not been configured. Disable the check, modify the host with your offline option and reenable the monitoring check.

Q: I am using a redirect and my host resolves to a strange IP.
A: This is correct. The first resolution is to a redirect server owned by No-IP, the second request is made by this server combining your IP:port_number.

Q: I purchased No-IP registration for $24.95, but whois says it is not registered.
A: It appears you have purchased DNS without registration. Contact No-IP directly.

Q: When I ping my hostname I get a “connection timed out” error, what’s up with that?
A: A ping request is a valid test for connectivity to a network, but not DNS resolution. So as long as you see that the name resolves to a number, DNS resolution is occurring.

Q: Am I able to get a static IP address?
A: No-IP does not offer static IP addresses, we provide you with a name that will resolve to your current IP address and can be kept updated through the use of our free software.

Q: What’s wrong with the DUC? I keep getting notices that my host will expire.
A: If your IP address does not change within 30 days, then the host is considered abandoned and removed from the account. The DUC checks for a NEW IP address, if the IP hasn’t changed, then no update is submitted. When you upgrade to Plus or Enhanced Managed DNS these notifications are disabled.

Questions, Concerns or Comments? Leave them below!

Having issues with your No-IP service that our Support Center doesn’t cover? Open a Support Request.

No-IP New Hire!

No-IP is excited to welcome our new hire, online marketing manager, Natalie Goguen. Natalie comes to us from the travel/hospitality industry where she was an online marketing manager.

“I’m excited to be a part of the No-IP team. I am looking forward to expanding our marketing efforts and further building the No-IP brand,” stated Natalie.

Welcome Natalie!

The Anatomy of a DNS Zone File: SOA Record

files-anatomy

Part ONE What is a Start of Authority (SOA) Record and What Does it Do? The first resource record in any Domain Name System (DNS) zone file is the Start of Authority (SOA) resource record. The SOA resource record is an essential part of the DNS zone file, it indicates the basic properties of the domain name server and the zone that the domain is in. Each zone file can contain only one SOA record. The SOA record is broken down into the following fields. (Please refer to the example below: each section is color-coded to match it’s corresponding field definition) ;; QUESTION SECTION: ;no-ip.com. IN SOA ;; ANSWER SECTION: no-ip.com. 565 IN SOA ns2.no-ip.comhostmaster.no-ip.com2036909809 600 300 604800 600

  1. name- The root name of the zone.
  2. TTL- Time-to-Live, is the length of time for when a zone file is set to expire. This is usually expressed in a number of seconds.
  3. class- Defines the class of record. IN stands for the Internet.
  4. name-server: The Name of the primary name server for the zone
  5. email-addr: The E-mail Address of the individual who is in charge of the domain. This is the person that emails should be directed to in order to report errors or problems with the domain.
  6. sn = serial number: The Serial Number for the zone. This number helps keep track of changes that have been made to the DNS zone file. The number has to increment when changes are made. The standard convention is YYYYMMDDnn, where YYYYMMDD is the date of revision and nn is the revision number (in case there are multiple revisions for the day). So, today’s first revision would be 2011030200 and the second would be 2011030201.
  7. refresh: The time a secondary DNS server waits before checking to see if there are changes to the zone.
  8. retry: The time the secondary DNS server should wait before retrying to check if there have been changes to the zone (if the first refresh fails).
  9. expiry: The time in seconds before the secondary DNS server should stop responding to queries for the zone.
  10. min=minimum: The minimum time-to-live (TTL). This value is supplied in query responses by servers for the zone to inform others how long they should cache a resource record provided in an answer.

A properly optimized and updated SOA record can reduce bandwidth between name servers, increase the speed of website access and ensure the site is live, even when the primary DNS server is down. Please leave any questions or comments below… Check out Part 2 and Part 3 of this series:

Part Two: What are NS Records and Why Are They Important to DNS

Anatomy of a DNS Zone File Part Three: MX Records

 

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