No-IP Hosts Fourth Annual Giving Thanks Food and Toy Drive

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The holiday season is a time to reflect on the year and to give back to those in need. For the fourth year in a row, No-IP is hosting their Giving Thanks Food and Toy Drive to benefit the local community.

The Giving Thanks Food and Toy Drive will benefit the Children’s Cabinet, a local non-profit organization that is dedicated to helping the children of Northern Nevada.

We are looking for donations of nonperishable food items and unwrapped toys and games, gift cards, clothing, hygiene products for children (birth through 24 years old) and their parents and caregivers.

We believe in giving back to the local Reno-Sparks community. The holiday season means many different things to people; for some, it’s a joyous time filled with family and friends, but for too many, it’s a time of year that is met with incredible hardship and sadness.

“The fact that we can help local families give their children joy during a difficult time is the true meaning of the holiday season to us,” stated Natalie Goguen, Marketing Manager. “I am so thankful to work for a company that believes so much in giving back to the local community,” said Goguen.

Want to help? To donate to the Giving Thanks Food and Toy Drive, please bring donations to the No-IP office at 425 Maestro Dr. Second Floor, Reno, NV 89511, Monday through Friday from 8:30 am to 5 pm. Donations will be accepted from Tuesday, November 28 through Tuesday, December 12. Food items should be nonperishable. Please ensure that items are not expired. Toys should be new and unwrapped. Donations can be left in the box at the front door.

Since 1985, The Children’s Cabinet has been providing a wide range of crisis intervention services, including Safe Place, a service available 24 hours a day, seven days a week for youth experiencing violence, abuse or exploitation. Their programs also include runaway and homeless youth services, substance abuse and gang intervention programming, work experience training, and independent living for former foster care youth.

ABOUT NO-IP:
Since its founding, No-IP has grown to more than 25 million customers and is the preferred choice for dynamic DNS. No-IP provides powerful, useful, and reliable services to home users, small businesses and members of the Fortune 500. From Dynamic DNS to Managed DNS and other integral domain products, No-IP delivers trusted products that help people stay connected to their devices and ensures that the domain and related services are fast, safe and always available.

 

No-IP Company Event

The entire No-IP team participated in a team-building exercise. The event was hosted by Full Access Tahoe. We participated in an Amazing Race style event that consisted of different challenges performed by teams on UTV (Utility Task Vehicle), kayaks and on land. We broke into 12 teams to compete in the different tasks. At the end, scores were tallied and a winning team was announced. All in all, the day was an awesome way to get everyone working together in a fun way.

At No-IP, we believe that giving the team the opportunity to get outside of the office (and our comfort zone), helps us build a stronger relationship.

 

 

 

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Customer Success Tips

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At No-IP, we strive to be one of the best in our industry at providing the best support we can to all of our customers. Please follow these No-IP support tips when you have any issues or concerns with our service. Also, have you seen our Guides and FAQs? They’re really cool, honest! A lot of common issues and questions can be answered from these guides.

Contact
The phone lines may be busy at times, so please leave us a voice message and the next available member of our Customer Success Team will call you back as soon as possible. I cannot stress enough that our paid users SHOULD ALWAYS CALL technical support when possible, believe me when I say that your issue is important to us and we can respond the quickest when we’re speaking with you directly.

But What If…
You don’t have a phone, or you hate talking to people on the phone? In this case, please submit a Support Ticket, it WILL take longer for us to respond to a ticket, but we will get an answer to you as quickly as we can. Tickets are responded to in the order in which they were received.

Please remember to include the following when submitting Support Tickets:

  • Subject Line: Provide either your email address or domain/hostname.
  • Body: Be as descriptive as possible about the issue, what’s occurring, etc. Explain what you have already tried. (Because let’s face it, I know there’s nothing more annoying than someone telling you to try what you have already done.) Also, please include what software is being used in conjunction with your domain/hostname, if any.

What About Email?
Please do not submit support questions via email unless you have one of our Support Technicians direct email addresses. Any messages sent to other addresses will most likely be lost, forever.

We Want to Hear From You!
Have an idea, edit or suggestion for one of our guides? Send an email to press@noip.com and let us know!

Customer Success Closed Wednesday, September 6, 2017

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No-IP Customer Support will be closed on Wednesday, September 6, 2017. The entire No-IP team will be participating in a team building exercise. The event will be hosted by Full Access Tahoe. We will be participating in an Amazing Race style event that will consist of different challenges performed by teams on UTV (Utility Task Vehicle) and kayaks.

At No-IP, we believe that giving the team the opportunity to get outside of the office (and our comfort zone), helps us build a stronger relationship. We are excited about the event and will share photos on our Facebook and Instagram, so be sure to follow along.

No-IP Customer Support will resume normal business hours on Thursday, September 7.

 

Reno Tech Company, No-IP, Makes Inc 5000 List 4th Year In a Row

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For the 4th year in a row, No-IP, a local Reno tech company, has been awarded a spot on the Inc. 5000 – List of Fastest Growing Private Companies.

At No-IP, we understand it is our customers who help us achieve honors like this. Without all of you, we wouldn’t be here today. We want to thank you for helping our business grow into what it is today.

We rank 20th among companies based in Nevada and 3rd among Reno based companies. 

“Ranking on the Inc 5000 for the 4th consecutive year is a true honor and is proof to the growth we have maintained since starting this company in 1999,” said No-IP CEO, Dan Durrer. “I couldn’t be more proud of the team behind the scenes of No-IP.  Everyone on the team is deeply inspired to do work that delivers results and it shows,” he added.

The No-IP team works extremely hard to continue providing the best Dynamic DNS in the world and making the Inc 5000 confirms we are doing our jobs.

Over the past 4 years, No-IP has seen an 85% increase in revenue and has grown the team to 26 members.

We’d also like to give a shoutout to the other Reno companies that made the list: The Abbi Agency, The Spa & Sauna Co.,  Noble Studios, and Sala Family Dentistry. Congratulations!

You can see our ranking and stats by visiting our Inc. profile page. The entire Inc. 500|5000 list is available on Inc.com