Join No-IP in Support of the Open Internet, Again.

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Are we really here again? It seems like just a few short years ago we were at battle to keep our Internet. Now, here we are again. People that don’t understand the technology behind it are trying to change the Internet as we know it. At No-IP, we believe strongly in the right to an open and free Internet.

The internet itself has gone through massive growth since it was born over 20 years ago. What came from a simple way for physicists to share information around the world has grown into something that is so deeply embedded into our every day lives that Internet addiction disorder is actually a thing now. We rely on it more than ever. We get our news, family and friend updates and knowledge from the Internet. It’s how we entertain ourselves with funny cat memes and videos about a guy on a buffalo. Many of us rely on it as a source of income. It is our lifeline and we feel strongly that the Internet should stay as it is.

Would the Internet be anything close to what it is today if that innovation was inhibited by “fast lanes” that only certain companies with enough funds could buy into? What would happen to your freedom of choice as an Internet user? How would you feel if certain websites loaded much slower because the person wasn’t able to pay for the “fast lane” experience? Where would this leave the innovators of the industry? Think about all of the start-up companies, would they be able to make it in a world without net neutrality?

Please take a few moments to think about the future of the Internet if this bill is passed. Without net neutrality, the future of the internet is at serious risk. Innovation won’t happen.

So, what does the proposed end of Net Neutrality mean?
Internet Service Providers are arguing that in order for them to grow and expand access to the Internet, they should be able to charge more to certain content providers. Particularly ones that are a heavy burden on their networks, i.e. Netflix, Hulu, etc. This means that there would be a fast lane, slow lane and maybe even a no lane. If a site wants their content to get to users, it would have to be in the fast lane, meaning they would have to pay extra for it to get into the fast lane, or risk it being filtered out in the slow lane, or even the no lane.

This type of censorship by ISPs wouldn’t help them expand access to the Internet, it would greatly reduce it. In reality, the ISP’s will just gain the power to favor certain content and limit other content. This means that even though they will be building bigger and better infrastructure for the Internet, only some sites will benefit from it. The Internet that treats data equally is what we need always and forever.

Congress needs to use their power to ensure that the Internet remains a place where free speech and commerce thrive and are welcome. The Internet community needs to ensure that the people shaping laws for the future of the Internet are educated as to how detrimental these laws could be to the Internet as we all know and love.

At No-IP, we have always been a strong advocate for an open and free Internet. We feel that putting an end to Net Neutrality would hurt consumers and Internet innovation.

We are AGAINST the end of Net Neutrality. Do you agree with us? Do something about it. We urge all of our US-based users to call, write, or tweet at your local Representatives to let them know you oppose the FCC’s proposed changes to the net neutrality landscape. You can even use ResistBot to contact your representatives in Congress. All you need to do is text RESIST to 50409. It will deliver your message to them in under 2 minutes. No downloads or apps are required. It’s really that easy to have your voice heard, you have no excuses, now GO! 

 

No-IP Hosts Fourth Annual Giving Thanks Food and Toy Drive

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The holiday season is a time to reflect on the year and to give back to those in need. For the fourth year in a row, No-IP is hosting their Giving Thanks Food and Toy Drive to benefit the local community.

The Giving Thanks Food and Toy Drive will benefit the Children’s Cabinet, a local non-profit organization that is dedicated to helping the children of Northern Nevada.

We are looking for donations of nonperishable food items and unwrapped toys and games, gift cards, clothing, hygiene products for children (birth through 24 years old) and their parents and caregivers.

We believe in giving back to the local Reno-Sparks community. The holiday season means many different things to people; for some, it’s a joyous time filled with family and friends, but for too many, it’s a time of year that is met with incredible hardship and sadness.

“The fact that we can help local families give their children joy during a difficult time is the true meaning of the holiday season to us,” stated Natalie Goguen, Marketing Manager. “I am so thankful to work for a company that believes so much in giving back to the local community,” said Goguen.

Want to help? To donate to the Giving Thanks Food and Toy Drive, please bring donations to the No-IP office at 425 Maestro Dr. Second Floor, Reno, NV 89511, Monday through Friday from 8:30 am to 5 pm. Donations will be accepted from Tuesday, November 28 through Tuesday, December 12. Food items should be nonperishable. Please ensure that items are not expired. Toys should be new and unwrapped. Donations can be left in the box at the front door.

Since 1985, The Children’s Cabinet has been providing a wide range of crisis intervention services, including Safe Place, a service available 24 hours a day, seven days a week for youth experiencing violence, abuse or exploitation. Their programs also include runaway and homeless youth services, substance abuse and gang intervention programming, work experience training, and independent living for former foster care youth.

ABOUT NO-IP:
Since its founding, No-IP has grown to more than 25 million customers and is the preferred choice for dynamic DNS. No-IP provides powerful, useful, and reliable services to home users, small businesses and members of the Fortune 500. From Dynamic DNS to Managed DNS and other integral domain products, No-IP delivers trusted products that help people stay connected to their devices and ensures that the domain and related services are fast, safe and always available.

 

No-IP Company Event

The entire No-IP team participated in a team-building exercise. The event was hosted by Full Access Tahoe. We participated in an Amazing Race style event that consisted of different challenges performed by teams on UTV (Utility Task Vehicle), kayaks and on land. We broke into 12 teams to compete in the different tasks. At the end, scores were tallied and a winning team was announced. All in all, the day was an awesome way to get everyone working together in a fun way.

At No-IP, we believe that giving the team the opportunity to get outside of the office (and our comfort zone), helps us build a stronger relationship.

 

 

 

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Customer Success Tips

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At No-IP, we strive to be one of the best in our industry at providing the best support we can to all of our customers. Please follow these No-IP support tips when you have any issues or concerns with our service. Also, have you seen our Guides and FAQs? They’re really cool, honest! A lot of common issues and questions can be answered from these guides.

Contact
The phone lines may be busy at times, so please leave us a voice message and the next available member of our Customer Success Team will call you back as soon as possible. I cannot stress enough that our paid users SHOULD ALWAYS CALL technical support when possible, believe me when I say that your issue is important to us and we can respond the quickest when we’re speaking with you directly.

But What If…
You don’t have a phone, or you hate talking to people on the phone? In this case, please submit a Support Ticket, it WILL take longer for us to respond to a ticket, but we will get an answer to you as quickly as we can. Tickets are responded to in the order in which they were received.

Please remember to include the following when submitting Support Tickets:

  • Subject Line: Provide either your email address or domain/hostname.
  • Body: Be as descriptive as possible about the issue, what’s occurring, etc. Explain what you have already tried. (Because let’s face it, I know there’s nothing more annoying than someone telling you to try what you have already done.) Also, please include what software is being used in conjunction with your domain/hostname, if any.

What About Email?
Please do not submit support questions via email unless you have one of our Support Technicians direct email addresses. Any messages sent to other addresses will most likely be lost, forever.

We Want to Hear From You!
Have an idea, edit or suggestion for one of our guides? Send an email to press@noip.com and let us know!

Customer Success Closed Wednesday, September 6, 2017

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No-IP Customer Support will be closed on Wednesday, September 6, 2017. The entire No-IP team will be participating in a team building exercise. The event will be hosted by Full Access Tahoe. We will be participating in an Amazing Race style event that will consist of different challenges performed by teams on UTV (Utility Task Vehicle) and kayaks.

At No-IP, we believe that giving the team the opportunity to get outside of the office (and our comfort zone), helps us build a stronger relationship. We are excited about the event and will share photos on our Facebook and Instagram, so be sure to follow along.

No-IP Customer Support will resume normal business hours on Thursday, September 7.