Support Page Get a New Look

In the never-ending quest to make the No-IP site easier to use and navigate, our main support page has a brand new look.

New features include links to the most popular support guides and also the most popular entries from our list of frequently asked questions (complete with answers ;) ). We’ve included links to our popular online tools that let you check if the specific ports you need are open at your location, see your current IP address, check your email server for open relays, etc.

We hope that the new design of our support page makes it easier for you to find the help you need.

Power to the Mail Service

Due to the overwhelming popularity of our mail service we have recently added capacity to is now on two different networks load balanced with round-robin DNS. In this configuration we can adjust load between the networks dynamically by updating the DNS record. This technique is a great use of’s round-robin DNS feature that you can use with your domains that have servers at multiple sites or with multiple IP addresses.

This also means that if you currently firewall traffic to your Reflector server you’ll need to update your firewall rules.

To avoid problems with future changes  to the mail service add these two networks to your firewall: (netmask (netmask

Anti-spam ECR gets custom challenge emails

Today lauched custom challenge emails for Anti-spam ECR. If you don’t know what Anti-spam ECR is, you should take a look at it. Basically, instead of having all kinds of automated sources slinging email at you, Anti-spam filters out the non-human ones. If you do want messages from automated sources you can easily add them to your authorized senders list. There are a host of other features as well. Anti-spam ECR simple, easy, and it keeps your Inbox spam free. And now it is even more customizable!

Get Your SSL Certificates Here!

Get ‘em while they’re hot! Fresh new SSL certificates available right now at No-IP™. No-IP announces the ability to offer the security of Secure Link SSL Certificates to our customers. A Secure Link SSL certificate from shows your customers that your web site is safe for them to submit their credit card and other personal data. No matter if you have a static or dynamic IP address, a big business or small, No-IP offers the best value in SSL certificates.

The Secure Link SSL Certificates offer comprehensive authentication procedures (domain name and identity verification) for a high level of security protection. It confirms that you are who you say you are in a virtual world, encrypts information sent to and from your web server and protects data from tampering. It’s ideal for any web site, intranet or extranet that needs the safety of secure online transactions.

Unlike some cheap alternatives that claim to offer your customers security, a Secure Link SSL Certificate is only issued after a comprehensive validation process. To ensure proper issuance of your SSL certificate, the following validation steps will take place before a certificate is issued:

      A) We verify that the Account Holder Information provided in your application:

      • Matches the registrant information in the Whois database.
      • Corresponds with credible providers of business information such as Dun & Bradstreet, Articles of Incorporation, Business Licenses, etc. If any other documentation or information is required during this step, we will contact you.

B) We will also telephone your organization to confirm:

      • An order was placed for your SSL certificate.
      • The person who placed the order is authorized to do so.

For more information about our SSL certificates and to see which one is right for you, please follow this link. Introduces SSL Certificates


Las Vegas, NV, February 3, 2006 — today announces the availability of Secure Link SSL Certificates. No-IP™ SSL Certificates offer comprehensive authentication procedures, including domain name and identity verification, providing a high level of security protection for ecommerce websites.

No-IP’s offers three different types of certificates to match the needs of any business. With up to 256 bit encryption, No-IP™ SSL Certificates confirms that businesses are who they say they are in a virtual world, encrypt information sent to and from web servers and protect data from tampering while in transit. They’re ideal for any web site, intranet or extranet conducting secure online transactions. In addition, Secure Link SSL certificates include a limited Guarantee to provide site visitors extra assurance that the protected site is safe to conduct online business. The Guarantee provides up to $1,000,000 of insurance against losses resulting directly from an online credit card transaction as a result of a mis-issued Secure Link SSL certificate.

Unlike similarly marketed alternatives, a Secure Link SSL Certificate is only issued after a comprehensive validation process. Some of the requirements that must be met before the issuance of a certificate include independent verification of business information with credible providers such as Dun & Bradstreet, verification of Articles of Incorporation, Business Licenses, etc. Before issuing a certificate we will also telephone the organization to confirm that an order was placed for an SSL certificate and that the person who placed the order is authorized to do so on their behalf.

Certificates can be issued in as few as one to two business days and live telephone or email support for SSL certificates is available 24/7.

For more information please visit:

About No-IP™
No-IP™, a subsidiary of Vitalwerks Internet Solutions, LLC, is a leading dynamic DNS and online services provider dedicated to helping companies and home users manage their Internet presence. No-IP™ offers a wide selection of online services, including domain registration, email solutions, server monitoring, and managed DNS to over three million users worldwide.