We are excited to announce that we will be transitioning to our brand new Online Support Center today. The platform will make the process of getting support and answers easier, 24 hours a day, 7 days a week. The robust Knowledge Base is stocked with tons of helpful guides and FAQs to save you time and energy. There is also a community section where you can post a question and another No-IP community member has the ability to help you solve the issue.
For now, the new support section will only be for searching through guides and FAQs and asking questions, but in the near future, you will be able to open a Support Ticket within the same platform, and even live chat with one of our amazingly helpful Support Agents.
You can check out the new support section here: http://support.no-ip.com.
We thank you for being a No-IP customer and value your opinion. We would love to hear your feedback on the new support platform. If you have questions or comments, please do not hesitate to leave them below. After you check it out, you can even take this quick 6 question survey to help us, help you.
-The No-IP Team