Oh technology, how I loathe you sometimes… I subscribe to the local newspaper. (I was trying to be an extreme couponer at one time. haha) Well, turns out I never ever read it, or clip the coupons. Oftentimes, it even sits in the driveway for a few weeks and gets driven over about 100 times until my husband finally picks it up. I decided that I was going to cancel the subscription. I tried to do it online, but there was no way to cancel the subscription, only modify it. (Really?) I called the customer service number listed on the website and was placed on hold by an automated system. THIRTY MINUTES later, I was STILL on hold and hadn’t spoken to a human yet! Finally, I gave up. This morning, I backed out of the garage and over that damn newspaper.
Long story short, this made me think about No-IP Support and how awesome it is! Tickets are answered in a timely fashion, and phone calls? A human answers in record time! There is no need to jump through hoops and over hurdles. Just real life, damn good Technical Support. We also have an extensive Knowledge Base that is easily searchable for all your self-help needs. Just another reason why choosing No-IP for your dynamic DNS, managed DNS, or managed email is a great choice.
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