2000-2010 brought about some rapid advances in enterprise technology.  From cloud computing to SaaS, small and large businesses alike became equipped with cheaper, more efficient programs to conduct their operations.  Improvements in web technology and the increased availability of information leveled the playing field for start-ups, entrepreneurs and virtual companies to compete with the “big guys” as an era of “collaboration” and “wikis” took the world by storm.   Employees and business owners chose to work smarter rather than harder as competition in the service industry skyrocketed.  And as Thomas Friedman predicted so eloquently, the world got flatter, and in this new world we developed new markets that spanned both coast and country lines.  The ability of businesses to evolve on pace with technology quickly determined their success or demise, as departments that once had no tangent with IT found themselves reliant on it for daily operations.

It’s been an exciting decade of advancement and accomplishment in the ever-expanding field of web technology– a field that lies at the core of many businesses operating in many industries.  No-IP  is proud to be equipped with the latest systems and infrastructure to power these companies, and we look forward to what the next 10 years has in store for us.

New to our Managed DNS service?  Be sure to read through our Getting Started Guide and watch the video below for some helpful tips and guidance:

Getting Started with No-IP

2010 has brought some exciting changes for us at No-IP.   In case you missed out on the big news, here’s a quick rundown of our top headlines from 2010:

We moved!  Earlier this year, we moved into a new office space in downtown Reno.  In addition to giving us more space to serve our clients, we’re situated in a more central location and only a few miles from Reno-Tahoe International Airport.

We reached 10 million users.  That’s right!  This Fall, we reached the 10  million milestones.  And to say thank you to all of our customers- both new and old- for their continued support over the years, we offered substantial savings off our Plus and Enhanced packages.

We expanded our network.  For many people, their website, FTP, or email service is the lifeblood of their day-to-day operations.  But without multiple server locations, these services can easily be disrupted.  With 10 unique server locations situated across the globe, we’re making sure your services are running as you intend when you intend them to.  And as a result, we’re proud to say that we’ve maintained a 100% DNS uptime during our 11-year history.

We’re looking forward to more exciting changes in the year to come, and hope you’ll be along to join us for the ride

According to a 2009 survey conducted by Harris Interactive, nearly half of all consumers say they have terminated or abandoned their online order due to security fears.   With the risk of credit card or other personal information being compromised, it is more important than ever to safeguard your website to increase consumer trust.

Below are a few tips to exercise which can help establish consumer trust with your online customer base:

• Choose a quality site design. Consider how authentic or official your site design appears to consumers.  Does it have the same quality as other larger retailers?  Is it easy to use?  Are all of the links and navigation working properly?  All of these factors can impact how trustworthy your site is to potential shoppers.
• Display positive customer testimonials, awards, and recognitions.  Showcasing positive third party feedback helps to establish a sense of trust and makes potential customers feel comfortable purchasing from you.
• Clearly, publish your shipping and return policies.  Most negative customer feedback results from poor customer service after a sale has taken place.  Make sure you prominently display a fair and equitable policy for shipping and returns.  It will help potential customers understand what they can expect in service once they make their purchase.
• Purchase an SSL certificate. An SSL (secure sockets layer) certificate ensures your customers’ information is safe/encrypted during transit to a third-party site and is what many consumers look for before deciding to make a purchase online.   They are relatively affordable and can make or break your e-commerce site.
• Join the Better Business Bureau.  A BBB seal on your website lets customers know that you are an ethical business owner who services the needs of its customers.

With these few starter tips, your shoppers will feel more comfortable purchasing products from your site and you’ll be well on your way to receiving increased sales and positive customer feedback

DNS lies at the heart of every user activity with the internet, and choosing a DNS service provider can make or break your experience.

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