No-IP Will Be Closed June 9, 2015 for Training


No-IP Support will be closed Tuesday, June 9 as the support technicians will be part of a company wide training.

At No-IP, we strive to provide our customers with the best service possible. We apologize for the inconvenience of the closure but hope the training will allow all of the employees at No-IP to work more efficiently.

Normal support hours will resume Wednesday, June 10 at 6:30 am PDT.

All tickets and phones calls will be responded to in the ordered they were received. If you have a simple issue check our Knowledge Base, where you will find answers to commonly asked questions as well as user guides.

No-IP is Hosting a Special Event for Its Reno Users


Are you from Reno? Do you use our awesome DNS services for your personal life or business? Do you like free food? Then we want to hear from you!

We are hosting a special event for our fellow Reno-ites on Tuesday, June 2, 2015 at 5:30 pm.

Your participation in the event would help No-IP answer questions like:
- What is a feature improvement you’d like to see?
- How did you find No-IP?
- Who would win in a fight, a shark with a laser beam attached to its head or a bear with titanium claws? (The bear totally would win, right??)

The event should take about an hour, and will be held in our fancy new office.* Food and drinks will be provided to all participants in exchange for your brilliant expertise.

If you would like to be a part of this special event, please RSVP by May 29th. To RSVP simply fill out this short form.

Thank you for choosing No-IP. We hope to see you soon!

*Neither sharks nor bears will be in attendance.

Join Us for an Exclusive Webinar


Interested in our Managed Access product and want to learn how it can benefit your business?

Please join us at 11 am PDT, Wednesday, June 3, 2015 for “Getting to Know Managed Access: How it Simplifies Remote Access for You and Your Customers“, a 45 minute webinar during which we will show a live demo of the Managed Access product.

Anyone who participates in the webinar and chooses to purchase Managed Access will have the added bonus of getting the $50 set-up fee waived. This means you can start using Managed Access for as little as $10 a month.

To attend the webinar register here. After registering, you will receive a confirmation email containing information about joining the webinar.

We hope to see you there!

No-IP Support will be Closed for Memorial Day


In honor of Memorial Day, No-IP Support will be closed Monday, May 25, 2015.

Priority Support phone calls will be accepted from 10 am to 5 pm PDT, but all other calls will not be accepted until the following business day. Upgrade to Priority Support if you need immediate assistance.

Support will re-open for normal business hours Tuesday, May 26 at 6:30 am PDT.

Why Your Website Needs an SSL Certificate


SSL Certificates are a great way to increase the value of your company, by adding an extra layer of security to your customers and boosting the website’s SEO.  It is especially important to have HTTPS since Google announced that it would affect companies search engine rankings.

Don’t know what an SSL certificate is? Let me explain. SSL stands for secure socket layer. This means that your domain is given a secure connection between it,  the internet browser and the web server. This allows websites to transmit private data online. You can tell what websites have an SSL because the HTTP will end with an S, making it an HTTPS. 

So what are the advantages of doing this for your site? Continue Reading