Why Offer Customer Support If No One Ever Answers?


Oh, technology, how I loathe you sometimes… I spent the morning on hold for over an hour. When the representative finally answered, I was quickly redirected to another department and then my worst nightmare, I WAS DISCONNECTED. We have all been there, right?

Long story short, this made me think about No-IP and the amazing Customer Support that we have offered for over 20 years. Support Tickets are answered in a very timely fashion, and phone calls? A really helpful person answers them in record time! We NEVER outsource our Customer Support and all of our team lives here locally in Reno, NV.

We offer extensive on-the-job training to make sure all of our agents are qualified to answer your questions and solve your technical issues. We pride ourselves on our customer satisfaction rating exceeding 90%.

There is no need to jump through hoops and over hurdles. What we offer is real-life, amazingly good Customer Support. We also have an extensive Knowledge Base that is easily searchable for all your self-help needs. Just another reason why choosing No-IP for your Dynamic DNS, Managed DNS, or other services is a great choice.

Have you had a great experience with our Customer Support Team? Leave a comment below to give them a shoutout!

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No-IP Partners with TrustCor SSL Certificates

No-iP Announces Partnership with TrustCor SSL Certificates

We are very excited to announce that we have partnered with TrustCor to offer a new SSL Certification to our customers. The TrustCor Premium DV SSL Certificate allows you even more security and flexibility for your domain and hostnames.

TrustCor SSLs makes it easy and more cost-effective than ever to add an SSL Certificate to your Hostname. This is a perfect solution for someone looking for an inexpensive way to add an SSL Certificate to a few hostnames. Our new partnership brings expanded possibilities for SSL certification.

New Features:

Easily validate your Domain via TXT record validation
- Very rapid time to issue and validate (typically within 20 minutes)
- We auto-generate your SSL Certificate for you if your DNS is managed with us

All TrustCor DV SSL certificates offer the strongest SSL encryption using SHA-2 algorithms and either 2048-bit or 4096-bit RSA keys.

Who is TrustCor?

TrustCor is globally trusted for internet security and compliance and founded in one of the most strict and protective privacy jurisdictions in the world. We are dedicated to protecting the privacy and providing the highest level of security in our products and services for businesses and individuals worldwide. Using our privacy and security suite, digital certificates, global infrastructure, geo-jurisdiction advantage, and extensive expertise will protect your digital footprint.

TrustCor DV Certificates secure a single domain with strong encryption. It is issued within minutes, helping you develop and launch a secure website quickly. It’s a quick, inexpensive way to secure your website.

Not sure the TrustCor SSL Certificate is right for you? Don’t worry, we also offer a TrustCor Premium Wildcard and GeoTrust QuickSSL Premium for those looking for securing unlimited sub-domains (Wildcard) or an SSL with a high-level warranty.

Ready to add an SSL certificate to your website or hostname? Get started today.