Welcome to No-IP Irene Lucas!

welcome-irene

Two weeks ago Irene Lucas joined the No-IP family as the newest member of the Support Team. She comes to us with a computer science background and a love of technology.

“Since I was a kid I have had a fascination with technology, though I was forbidden to pull things apart and break them and have continuously grown up learning all the new stuff,” Lucas said. 

Lucas in no stranger to the support field, having worked in call center and as VOIP telecommunications support. She said she is excited to work for No-IP because she loves technology.

I love isolating issues, and problem solving. No-IP will help me reach my goals in the technology world with the vast experience I will gain from working here,” she said.

Outside of work, Lucas enjoys gaming, watching movies and taking care of her “zoo”, which consists of a bunny, dog and four fish. She also enjoys working on her home network when she gets time.

When asked who would win in a fight, a bear with titanium claws or a shark with a laser beam attached to its head, her answer was thoughtful.

“Depends (on) what kind of environment (they are in), would it be the bears natural habitat or the sharks? Or is it a genetically modified shark that can fly and live out out water?,” she said.” There are too may variables to determine the outcome on mere speculation, but if I had to choose I would choose the bear because he is fuzzy. I love all animals so I wouldn’t want them to fight in the first place.”

About No-IP

Since its founding 16 years ago, No-IP has grown to more than 20 million customers and is the preferred choice for dynamic DNS. No-IP provides powerful, useful, and reliable services to home users, small businesses and members of the Fortune 500. From Dynamic DNS to Managed DNS and other integral domain products, No-IP delivers trusted products that help people stay connected to their devices and ensures that the domain and related services are fast, safe and always available.

 

No-IP is Hosting a Special Event for Its Reno Users

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Are you from Reno? Do you use our awesome DNS services for your personal life or business? Do you like free food? Then we want to hear from you!

We are hosting a special event for our fellow Reno-ites on Tuesday, June 2, 2015 at 5:30 pm.

Your participation in the event would help No-IP answer questions like:
- What is a feature improvement you’d like to see?
- How did you find No-IP?
- Who would win in a fight, a shark with a laser beam attached to its head or a bear with titanium claws? (The bear totally would win, right??)

The event should take about an hour, and will be held in our fancy new office.* Food and drinks will be provided to all participants in exchange for your brilliant expertise.

If you would like to be a part of this special event, please RSVP by May 29th. To RSVP simply fill out this short form.

Thank you for choosing No-IP. We hope to see you soon!

*Neither sharks nor bears will be in attendance.

Join Us for an Exclusive Webinar

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Interested in our Managed Access product and want to learn how it can benefit your business?

Please join us at 11 am PDT, Wednesday, June 3, 2015 for “Getting to Know Managed Access: How it Simplifies Remote Access for You and Your Customers“, a 45 minute webinar during which we will show a live demo of the Managed Access product.

Anyone who participates in the webinar and chooses to purchase Managed Access will have the added bonus of getting the $50 set-up fee waived. This means you can start using Managed Access for as little as $10 a month.

To attend the webinar register here. After registering, you will receive a confirmation email containing information about joining the webinar.

We hope to see you there!

No-IP Welcomes a New Member to the Support Team

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Last week No-IP welcomed a new team member to the support department. Alex DeLacerda, comes to us from Sao Paulo, Brazil. He moved to the United States in 2009 to study English at the University of Nevada, Reno. During that time he earned his Bachelor of Science in Business Management from Sierra Nevada College.

Alex, a native Portuguese speaker, also speaks English and Spanish fluently. As an avid football fan (soccer for those of you in the United States), Alex cheers for Corinthians, Chivas, Orlando and Barcelona. He says he is very excited to work for No-IP and we are excited to have him here. Alex will serve as our resident Portuguese speaker in Tech Support and help out with translations when needed.

“Alex will be an asset to No-IP as our biggest customer base lives in Brazil,” Marketing Manager Natalie Goguen said. “We are constantly striving to give the best customer experience possible and bringing in a Portuguese speaker is just another way to help provide that.”

About No-IP

Since its founding 16 years ago, No-IP has grown to more than 20 million customers and is the preferred choice for dynamic DNS. No-IP provides powerful, useful, and reliable services to home users, small businesses and members of the Fortune 500. From Dynamic DNS to Managed DNS and other integral domain products, No-IP delivers trusted products that help people stay connected to their devices and ensures that the domain and related services are fast, safe and always available.

em português do Brasil

Na semana passada, No-IP recebeu um novo membro na equipe do departamento de suporte técnico. Alex DeLacerda, veio de São Paulo, Brasil. Ele se mudou para os Estados Unidos em 2009 para estudar Inglês na Universidade de Nevada, Reno. Em Maio 2014, ele recebeu seu diploma universitário em Gestão Empresarial pela Sierra Nevada College.

Alex fala Português (lingua materna), mas também fala Inglês e espanhol fluentemente. Como um ávido fã de futebol (soccer para aqueles que estão nos Estados Unidos), Alex torce para o Corinthians, Chivas, Orlando e Barcelona. Ele diz que está muito animado para trabalhar para No-IP e nos estamos animado por tê-lo aqui. Alex vai servir-nos como o nosso orador em Português em suporte técnico e ajudar com traduções quando necessário.

“Alex vai ser um trunfo para No-IP porque o Brasil é o nosso maior mercado”, disse a Gerente de Marketing Natalie Goguen. “Estamos constantemente tentando oferecer a melhor experiência possível ao nossos clientes e trazendo um Brasileiro nativo a bordo é apenas mais uma maneira de fazer com que isso seja real.”

Sobre o No-IP

Desde a sua fundação, há 16 anos, No-IP cresceu muito e hoje temos mais de 20 milhões de clientes e é a melhor opção para DNS dinâmico.  No-IP fornece serviços poderosos,úteis e confiáveis para os usuários domésticos, pequenas empresas e empresas listadas na Fortune 500. A partir de Dynamic DNS, Managed DNS e outros produtos de domínio, No-IP oferece produtos confiáveis que ajudam as pessoas a permanecerem conectados a seus dispositivos e assegura que os serviços de domínio sejam rápidos, seguros e que sempre estejam disponíveis.

No-IP Welcomes All DNS4E Customers

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DNS4E announced via email that they will be stopping their DNS services as of April 15.

At No-IP we understand this means thousands of customers will be looking for new DNS service providers. We hope they consider us during their search. With more than 15 years of experience and over 20 million customers, No-IP is the world’s leader in Dynamic DNS.

Let Us Introduce Ourselves 

No-IP was founded in 1999, and has grown into a business we never could have anticipated. From our beginnings as one of the first dynamic DNS companies, to becoming one of the world’s last free dynamic DNS providers, we’ve always stayed true to the values that helped us grow from the start. In addition to our robust dynamic DNS network, our Managed DNS features an Anycast Network with 19 points of presence located across the globe to ensure that your Managed DNS never encounters any downtime. Guaranteed.

Be Query Free 

At No-IP we don’t charge you per query. Do you have over 100,000 queries per month? Don’t worry, you won’t pay extra for them. Our services are charged on a per year basis. With our free service you are allowed to use up to 3 hostnames. Do you need more hostnames or want to use your own domain? Simply upgrade to our Enhanced Dynamic DNS or Plus Managed DNS services for a small fee.

Think No-IP is Right for You? Sign-Up Now! 

When we say free, we actually mean free – no credit card is required, ever.  Sign up Now to start creating your free dynamic DNS hostnames!

Want to upgrade to one of our paid services? Receive 25% off any of our other services with Coupon Code: DNS4E. Just enter the coupon code at check out to receive the discount! (Offer not valid on renewals and expires May 31, 2015.)

Want more information? Don’t hesitate to call our knowledgeable support team at +1.775.853.1883 or leave a comment below. We hope we can make the switch for DNS4E to No-IP a seamless and happy one. 

Welcome!