No-IP Sponsors Lunch at Local Event : Hack4Reno

This past weekend, No-IP sponsored a lunch for the World’s Biggest Little Hackathon, Hack4Reno event. According to the Hack4Reno website, the event, “Is a weekend hackathon event for building apps that create a more informed and engaged community in the city of Reno.” The event took place over two days and was hosted at the Reno Collective (a coworking and meeting space).  There were approximately 50 participants.

Last year, the participants built many innovative apps, including an app named, RenoTracks. According to Ann Kuhn, Chief Space Officer of the Reno Collective, the app is used by over 100 people in the Reno area. The app was built for the Nevada Bicycle Coalition, “to develop a reliable and accurate method of collecting cycling data from Reno bicyclists.” The data collected by the app will be used to help the city of Reno plan future improvements to the bicycle infrastructure.

The extra food was donated to the Reno-Sparks Gospel Mission soup kitchen, which prepares over 1,000 hot meals each day for Reno’s homeless community.

We are excited to hear about the projects that came out of the event and we are proud to support such an awesome community.

Reno Tech Company Experiences Continued Growth with 3 New Hires

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Reno, Nevada, Oct. 15, 2014 — No-IP announced several new hires today as they continue on a path of growth and company development. The new hires include a Business Analyst, Junior Project Manager / Scrum Master, Support Tech and a Marketing Coordinator.

Heather Eaton has been hired as Junior Project Manager / Scrum Master. She joins No-IP with many years of product and project management experience in an agile software development environment. Throughout her career she connected Marketing, Sales and Business Operations stakeholders to the product team. Before joining No-IP, she was with Intuit for over 7 years.

Our Marketing team has welcomed Hailee Vance as a Marketing Coordinator. Hailee joins us with experience in print, public relations, marketing and social media management. Prior to No-IP, she was a copywriter for Kirkman Group, Inc. in Reno. She holds a Master of Arts in Journalism from the Reynolds School of Journalism at UNR.

Lastly, our best in industry technical support team has also added a new member, Ken Hanke. Ken joins No-IP with three years of experience troubleshooting and repairing computers at a local IT shop. 

“I am so proud of our team and the continued success we have achieved over the past 15 years,” Dan Durrer, CEO and Owner of No-IP said. ” It is my goal to continue to foster our unique company culture as it seems to resonate with our new hires and current employees. I am proud of the company No-IP is becoming and the talented people behind the scenes that have helped it get here.”

About No-IP

Since its founding 15 years ago, No-IP has grown to more than 19 million customers and is the preferred choice for dynamic DNS. No-IP provides powerful, useful, and reliable services to home users, small businesses and members of the Fortune 500. From Dynamic DNS to Managed DNS and other integral domain products, No-IP delivers trusted products that help people stay connected to their devices and ensures that the domain and related services are fast, safe and always available.

Contact
Natalie Goguen
Marketing Manager
5905 South Virginia Street Suite 200
Office: (775)360-2263
ngoguen@no-ip.com

 

 

No-IP Made the 2014 Inc. 5000 List of America’s Fastest-Growing Private Companies!

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Small tech company in the Biggest Little City makes the Inc. 5000 list.

We are so proud to announce that we have made the 2014 Inc. 5000 list of America’s Fastest Growing Private Companies!

Inc. magazine has listed No-IP on the just released eighth annual Inc. 5000 – an exclusive ranking of the nation’s fastest-growing private companies. The list ranks companies based on percentage revenue growth from 2010 to 2013.

No-IP came in at #3679 with 87% growth over the past 3 years. Not only have we grown revenue by 87%, we have also added 8 full-time members to our team.

In order to qualify for the Inc. 500|5000 List of America’s Fastest-Growing Private Companies, businesses must have been founded and generating revenue by March 31, 2009. They had to be U.S.-based, privately held, for profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2012. The minimum revenue required for 2009 is $100,000; the minimum for 2012 is $2 million.

Check out No-IP’s ranking and stats at our Inc. profile page. The entire Inc. 500|5000 list is available on Inc.com and gives options to filter by industry, region, number of employees, along with other criteria.

The No-IP team has worked hard to earn our place on this very exclusive list. We are so proud to rank among the most successful companies in America and we look forward to achieving an even higher rank next year.

Thank you to all of our amazing customers for helping to make this possible!

ABOUT NO-IP:
Since its founding 15 years ago, No-IP has grown to more than 19 million customers and is the preferred choice for dynamic DNS. No-IP provides powerful, useful, and reliable services to home users, small businesses and members of the Fortune 500. From Dynamic DNS to Managed DNS and other integral domain products, No-IP delivers trusted products that help people stay connected to their devices and ensures that the domain and related services are fast, safe and always available.

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CONTACT:
Natalie Goguen
5905 S. Virginia Street
Reno, Nevada 89502
press@noip.com

No-IP Takes Stock of Toll on Customers from Microsoft’s Service Takedown

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FOR IMMEDIATE RELEASE:
No-IP Takes Stock of Toll on Customers from Microsoft’s Service Takedown

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Update: Details on Microsoft Takeover

Earlier today, we released a joint statement with Microsoft announcing the settlement of the unprecedented and overreaching seizure of 23 of our domains. We are thrilled to announce the settlement of this dispute and are excited to return to work connecting our 18 million users to their website and devices.

How did this happen?
On Monday, June 30, 2014, Microsoft obtained a US court order to take control of our most popular domain names used by both our Free and Enhanced Dynamic DNS services. As a result, nearly 5 million hostnames went dark and 1.8 million customer websites and devices became unreachable.

Why did this happen?
Microsoft suspected some of our customers were abusing our service for malicious purposes. However, instead of reporting the malicious activity to our abuse department or law enforcement, Microsoft decided to secretly sue us in civil court.

By filing an ex parte temporary restraining order (TRO), No-IP was prevented from having any knowledge of the case or offering any support in stopping malicious activity. Had Microsoft submitted evidence of abuse at any time, No-IP would have taken swift action to validate the claims and ban any accounts that were proven to be malicious. Instead, Microsoft wasted many months while malicious activity continued.

To state this as emphatically as possible — this entire situation could have been avoided if only Microsoft had followed industry standards. A quick email or call to the No-IP abuse team would have removed the abusive hostnames from the No-IP network.

Microsoft cited 22,000 hostnames that were abusive. Out of those 22,000 seized hostnames, the No-IP abuse department found only a fraction of the hostnames to still be active, which means that many had already been banned through our existing abuse procedures.

Microsoft promised the judge they would only block the hostnames alleged to be malicious and would forward all the remaining traffic for the non-abusive hostnames on to No-IP. This did not happen. The Microsoft DNS servers were misconfigured and failed to respond to our usual volume of billions of queries a day.

On July 1 at 6:00 AM, Microsoft claimed to resolve this error and reported that all domains were fully operational.

As depicted below, their claim was false.

Domains begin to be restored
On July 2, immediately after being contacted by No-IP and its attorneys, Microsoft agreed to contact the domain registries and have them return control of the domains to us before the court ordered them to do so. On that day, 22 of the domains were returned to No-IP. On July 3rd, the last domain was returned as well. Service returned to normal for our users within 24 hours of the domains being pointed back at our nameservers. The delay was due to the time it takes for DNS to propagate worldwide.

While we are extremely pleased with the settlement terms, we are outraged by Microsoft’s tactics and that we were not able to completely and immediately restore services to the majority of our valuable customers that had been affected.

At No-IP, we are firm believers that the Internet should be free and open. We will continue to fight for the rights of our users and our business. Moving forward, we have provisioned a solution that will reduce the risk of domain seizures. We will talk more in-depth about this in the coming days.

A Million…Actually, Many More…Thank Yous
Since 1999, our users have been spreading the word about No-IP and the helpful services that we offer.
From the entire team at No-IP we would like to send a big THANK YOU from the bottom of our hearts for supporting us throughout this crazy journey. Thank you for sticking with us, tweeting/commenting your support and pledging your support to us in the future. We wouldn’t be here today without you!
We would also like to give a big shout out to our amazing attorneys; Ron Green, our local counsel, from Randazza Legal Group and Mark Del Bianco, our attorney, from the Law Office of Mark Del Bianco. Thank you so much!

We hope that Microsoft learned a lesson from this debacle and that in the future they will not seize other companies domains and will use appropriate channels to report abuse.

#FreeNoIP

Press Contact
Natalie Goguen • Marketing Manager
press@noip.com

Media Requests
Dianne Gleason • Press Representative
dianne@noip.com
+1 720-244-5546