New Windows DUC Available for Download/Update

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No-IP recently released a new version of our Windows Dynamic Update Client (DUC). The new version 4.1.1 has corrected certain features and added new ones. Check out all the DUC updates below. Continue Reading

No-IP Support Will Be Working Revised Hours July 3

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At No-IP we value our employees and their families. We want our team to spend as much quality time with their families as possible, while still giving you the best DNS service in the world. Because of this, No-IP Support will be working revised hours on Friday, July 3 in observance of Independence Day. Continue Reading

No-IP Will Be Closed June 9, 2015 for Training

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No-IP Support will be closed Tuesday, June 9 as the support technicians will be part of a company wide training.

At No-IP, we strive to provide our customers with the best service possible. We apologize for the inconvenience of the closure but hope the training will allow all of the employees at No-IP to work more efficiently.

Normal support hours will resume Wednesday, June 10 at 6:30 am PDT.

All tickets and phones calls will be responded to in the ordered they were received. If you have a simple issue check our Knowledge Base, where you will find answers to commonly asked questions as well as user guides.

No-IP Support will be Closed for Memorial Day

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In honor of Memorial Day, No-IP Support will be closed Monday, May 25, 2015.

Priority Support phone calls will be accepted from 10 am to 5 pm PDT, but all other calls will not be accepted until the following business day. Upgrade to Priority Support if you need immediate assistance.

Support will re-open for normal business hours Tuesday, May 26 at 6:30 am PDT.

NOTICE: No-IP Will Be Closed on Sunday, April 5

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No-IP Customer Support will be closed on Sunday, April 5, 2015 for the Easter holiday. We apologize for the late notice and will reopen for normal support hours (6:30 am to 5:30 pm PDT) on Monday, April 6.

Have a Problem that Can Wait?

If you find yourself getting adventurous and setting up your new security camera to access remotely via Dynamic DNS. Or if you’re doing some domain management to avoid family over the holidays and you run into problems, you can still feel free to open a support ticket while we are closed. We will be happy, well-fed and rested when we get back to you April 6.

Want an Answer Right Away?

You can always check out our robust knowledge base to help get an answer to your problem sooner. We keep our knowledge base up to date,with all the latest issues, so that you can walk yourself through almost any hang-up!

As always thank you for your continued support of No-IP. Have a Happy Easter!