Working From Home? Six Easy Steps to Get Started with Remote Access

Working From Home? Six Easy Steps to Get Started with Remote Access

Now that the entire world is practicing social distancing, working from home has gone from a luxury to a necessity. Companies across the globe have taken the leap to empower their workforce to work from home to help reduce the spread of COVID-19. Now that your team is working from home, it can be quite confusing to give them access to important documents and networks that are located within the office. This post should shed some light on how it can be done because let’s be honest, remote accessing a device (or network) can be hard.

First things first, Dynamic DNS is the “thing” that solves the issues surrounding Remote Access, but it is often viewed as a complicated process that someone can easily get confused by. Remote access is very common these days. People use it to connect to their home network while away, remote into an office network or computer, view an IP camera while they are on vacation to make sure their house is safe, or even monitor an elderly relative who would like to still enjoy the freedom of living alone.

The most common devices that people remote access are computers, webcams, networks, NAS (Network Attached Storage), DVRs, music libraries, thermostats, or any device that has remote access capabilities.

Follow These 6 Easy Steps to Access your Device from Outside Your Network.

1. First, create your No-IP Dynamic DNS hostname. You can even register/transfer a domain and use our Plus Managed DNS to create a hostname on your very own personalized domain. (i.e. home.yourname.com and officecamyourbusiness.com) If you are a business trying to set up access for many users across your company, you will want to choose Enhanced Dynamic DNS. It will give you the ability to create 25 or more hostnames.

You can do this by creating a new No-IP account. If you already have a No-IP account, log in and go to the Dynamic DNS tab on the left-hand side. Click “Create Hostname.” Type in your desired hostname and choose a domain. Leave all of the settings as is and click “Create Hostname” to save.

2. If you have a Dynamic IP address, (A Dynamic IP Address is one that does NOT stay the same. It could change hourly, daily, or once a twice a year. if you aren’t sure, you probably have one. Another good indicator that you have a Dynamic IP is that if you aren’t paying your ISP for a static IP, your IP is dynamic) You will need to run our Dynamic Update Client (DUC) on your computer to keep your hostname updated with your current IP address.

You can also check to see if your Router or Device includes No-IP as an Integrated DDNS provider. This will make things a bit easier for you. If your router or device supports us, you won’t need our DUC and you can simply enter your No-IP hostname into your device and it will update your hostname with the correct IP address when it changes.

3. Configure the device or service on your local network you want to forward traffic to with either a static IP address or a static DHCP lease. You can do this by going into the admin settings of your router and going to “DHCP Reservation”. You will want to do this so that your device can always be found by the same IP address on the network.

4. Test the device from your LAN. You will have to use the internal IP address 192.168.1.xxx:8080 to test this in your browser.

5. Next, in order to access the device from outside your network, you will need to configure your router to let the traffic through to your device. This is called Port Forwarding. If you are unsure how to forward the ports on your router, you can check out PortForward.com. Please note that Portforward.com is a tricky site to navigate. You DO NOT need to pay for the guides.

Also, if you are unsure about which ports to open, check out this list of the most common ports and their uses.

If you are using a browser and a port other than port 80, you will need to append the port to your hostname, so yourname.ddns.net8080. This often solves many problems and is a step that most people don’t realize they have to do. You can also use our port 80 redirect host type, which will send your hostname to the port you provide us, however, this is designed for web browsers only and won’t work correctly for applications or games.

**If your ISP blocks port 80, you will need to use a different port. You will then need to use the Port 80 Redirect feature (turn this on via modifying hosts) this will let the traffic go through on port 8080. You will not need to append the port to the end of your hostname.**

6. Lastly, test your port connection from outside your network. You can do this by visiting portchecktool.com. Type the port in that you just forwarded. It will tell you if the port is open and accessible from outside your internal network.

Remember, opening and forwarding ports on a router effectively expose your internal network to the outside world. You should only open the ports that are needed to get your devices to work and always make sure your computers have all the latest patches and security updates applied in order to minimize the possibility of someone compromising your network.

If you find that your device is accessible from within your network, but not from outside, it is probably a port forwarding issue. Our suggestion to you would be to redo that section. If it is still not working, open a Support Ticket and we will try to troubleshoot the issue.

Have you set up your own Remote Access to your network? What kind of device did you configure and why? How much money has our Dynamic DNS saved you over the years, compared to using an insecure cloud solution?

Have any questions or comments? Leave them below. Having trouble getting your device and network configured?  Give us a call or open a support ticket.

A Note From Our CEO – COVID-19 and No-IP

At No-IP, our hearts go out to everyone affected by the coronavirus (COVID–19) pandemic, and we’re committed to doing everything we can to ensure the safety of our employees and our community.It is because of this that we have decided it is best if our team works from home so we can do our part to prevent the spread of the virus.

Please understand that there should be no service disruptions because of this change. Our teams will be operating at the same service level as if they were in the office. Our Customer Support team will also be working the same hours as usual. This means that if you need help or support, our award-winning team will be here for you as always.

For over 20 years, No-IP has been offering top-rated Dynamic DNS and Managed DNS services to our customers. On behalf of the entire No-IP family, I want to thank you for putting your trust in us and supporting a small business. We’re committed to working through these challenging circumstances with you together.

Dan Durrer
CEO and Owner

2020 Year End Wrap-Up

It is hard to believe that 2019 is already over. How are we in a new decade already? 2019 was a busy year for the No-IP team. We had lots of fun and celebrated many successes this year. Learn about everything that No-IP accomplished.

Official Subscription Launch

Last year, No-IP partnered with an industry-leading subscription management platform to improve our billing system and pricing capabilities. This past year we launched this new system to all customers. Our teams have spent the time to continue improving our new system. Aside from a couple of minor hiccups, customer feedback has been positive. We hope to launch more features of our billing system in the next few months. 

My No-IP

Many customers may have noticed some changes to the My No-IP Management part of our website. Our awesome designer, Lars, decided it was finally time to finish the task of migrating all over our legacy management pages into the new design interface. Although it still needs some tweaks to make the experience even better for our customers, we are excited that the design is finally the same throughout our website.

POPS Across the Globe

DNS is a pretty competitive market, especially when it comes to speed. Our engineers have spent lots of time this past year updating our DNS network and infrastructure. We have continued to improve our DNS infrastructure to increase the speed, performance, and resiliency of our DNS network. Our DNS infrastructure is utilized by millions of people and currently processes over 83 billion queries a month. We have continued to expand our Anycast DNS network further across the globe, reducing resolution time and expanding capacity.

26 Million Customers

You heard that right, 26 MILLION. We have been on this journey for a long time and are so thankful for each and every one of our customers. 

Hosted Our Sixth Annual Giving Thanks Food Drive to Benefit The Northern Nevada Food Bank

Thanks to our amazing team, we were able to donate 838 POUNDS of food to the Food Bank of Northern Nevada.  It is truly incredible to work with a group of people that believe in giving back to our community. 

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2020

Last year, we launched new pricing and plans for our Plus Managed DNS product and in the next year, we plan on further advancing our Managed DNS product. In addition to expanding our network, we will also be expanding our features. We are committed to our customers and want to hear from you. What are the features that are most important to you when you are looking for a Managed DNS provider? Please take a few minutes to take our survey. Upon completion, you will be given a coupon to *Save 25% on Any New No-IP service (*excludes domain registration and renewals).

While this year has been one of our best yet, we are even more excited about what the future holds for No-IP and can’t wait to share with you some of the new products we plan to offer in the coming months.

Since 1999, our customers have been spreading the word about No-IP and the helpful services that we offer. We wouldn’t be where we are today if it weren’t for all of you. Thank you for being loyal customers and choosing No-IP as your Dynamic DNS and Managed DNS provider!

Website Maintenance for the New Decade

new year website maintenance

It’s hard to believe it is already 2020. It seems like just yesterday that the world was in a panic about Y2K. So what are the things you should do to prepare your website for the new year? The best way to start the decade is to focus on some basic domain and website maintenance. What should you do to get your website updated? Find out below.

1. Update Your Copyright Date

If the bottom of our website still says 2019 for the copyright year, you will need to update it to match the current year. To update it easily and have it automatically update every year, use the following Javascript in your footer:

<script type="text/javascript">
  document.write(new Date().getFullYear());
</script>

2. Check Your Domain Expiration

Do you know when your domain expires? If not, you should log in to your account and check the expiration date. If it is set to expire soon, renew it for another year. While you are there, add a credit card or payment option so you never have to worry about it expiring. Setting up a payment option will opt your account into auto-renew. This will not only save you time but could also save you a lot of money because letting your domain expire can be a very costly mistake. While you are there update any out of date contact information, including your physical and email addresses. Keeping all of that information is imperative to the safety of your domain, as well as that of your business.

3. Review Your Website

Make sure all your website information is current. Are all your newest product offerings on your website? Does all the copy reflect the most up to date information for your business? Often times websites get built, copy gets written and then nothing else happens. Sure, you may add a new product offering to your shopping cart, or change the logo, but is everything else right? Does your about page say you have been in business for 10 years, even though it has been 15? Giving your website a quick yearly once-over will help prevent small copy errors from slipping through the cracks.

4. Analyze Your Web Traffic

This should be something you are doing weekly, if not daily. But if you aren’t, get an analytics tool like Google Analytics and check things out. You can compare traffic from month to month/year to year and brainstorm ways to try to increase traffic for the new year. Are you running CPC campaigns? Check your ad copy and keywords to be sure that they are still relevant and that you are still targeting the right customers and sending them to the right webpages on your site. Consider creating a new campaign and a few new ads to keep your content current and fresh. This may be the most important maintenance you do this year, as analytics has the ability to show you when a problem occurs so that you can work to fix it. Always make sure this is updated and that all your tracking tools are working properly.

Following this simple maintenance checklist will guarantee you are ready to take on the new decade. Cheers!

No-IP Hosts 6th Annual Giving Thanks Food Drive

No-IP 6th Annual Food Drive

For the sixth year in a row, No-IP is hosting their Giving Thanks Food Drive to benefit the local community. The Giving Thanks Food Drive will benefit the Food Bank of Northern Nevada, a local non-profit organization that is dedicated to helping feed more than 91,000 neighbors in need in our community.

Having access to healthy food is essential for our community, many of who face hunger, therefore, we ask that those donating food choose the most nutritious items available whenever possible. Items needed for donation include the following:

  • Canned Meals: Stews, Soups, Spaghetti/Ravioli (Low-Sodium Preferred)
  • Protein: Peanut Butter, Tuna, Salmon, Chicken, Dried or Canned Beans
  • Grains: Whole Grain Cereal, Oatmeal, Brown Rice, Whole Grain Pasta
  • Fruits: Canned (Packed in 100% Juice or Light Syrup), Dried Fruit, Applesauce (No Sugar Added), 100% Fruit Juice Boxes
  • Vegetables: Canned (No Salt Added and/or Low-Sodium Preferred)
  • Dairy: Shelf Stable Milk
  • Kid-friendly Snacks: Granola Bars, Popcorn, Animal Crackers, Graham Crackers
  • Baby Products: Formula, Infant Cereal, Baby Food

Please ensure items are non-perishable and NOT expired. We believe in giving back to the local community that we all love so much. The holiday season means many different things to people, but it should never be met with food scarcity. “Each year, our team is so happy to be able to give back to our community,” stated Natalie Goguen, Marketing Manager. “I am so thankful to work for a company that believes so much in giving back to the local community,” said Goguen.

Want to help? To donate to the Giving Thanks Food Drive, please bring donations to the No-IP office at 425 Maestro Dr. Second Floor, Reno, NV 89511, Monday through Friday from 8:30 am to 5 pm. Donations will be accepted from Tuesday, November 13 through Tuesday, December 12. Food items should be nonperishable. Please ensure that items are not expired.

ABOUT NO-IP:

Since its founding, No-IP has grown to more than 25 million customers and is the preferred choice for dynamic DNS. No-IP provides powerful, useful, and reliable services to home users, small businesses and members of the Fortune 500. From Dynamic DNS to Managed DNS and other integral domain products, No-IP delivers trusted products that help people stay connected to their devices and ensures that the domain and related services are fast, safe and always available.