A Toast to 2021


It’s hard to believe that 2021 is coming to an end, but here we are, ready to celebrate another New Year.

This year, although different from many of the past years, was just as successful at No-IP as ever. Our team continued to work remotely, but we still managed to have a lot of fun and celebrated numerous successes as a company.  The following are some of our favorite highlights from the past year.

2021 Highlights

One FREE TrustCor Standard DV SSL included on Free and Paid DNS Services

We now include one FREE TrustCor Standard DV SSL Certificate with every Free Dynamic DNS, Enhanced Dynamic DNS, and Plus Managed DNS service. TrustCor was also selected as our preferred SSL vendor for all Premium SSL Certificates. This change also included some exciting enhancements, including Automatic TXT record validation for all TrustCor SSL Certificates.

Hostname Redemption

We also launched a Hostname Redemption, which helps protect free account owners by providing a final period of retrieval before expired hostnames can be created by other customers. This process also gives customers the ability to quickly and easily get their expired free hostnames back, without opening a Support Ticket. This has helped our customers tremendously and provides them with an extra opportunity to keep their hostnames working seamlessly.

We Launched Our Website In German and Spanish

To help our large customer base who speak German and Spanish, we have added both languages to the list of languages that our website is offered in. No-IP is proud to say that our website and services are available in the following languages: English, Spanish, Brazilian Portuguese, German, and Italian.

We Launched a Referral Program

Many customers of No-IP have joined us based on the recommendations from others, so we worked hard this year to create a Referral Program to help say thank you to the customers who have encouraged their friends and families to create No-IP accounts. Our Referral Program has been a huge success. Have you joined it yet? Learn more

Infrastructure Improvements and New Data Center

Behind the scenes, we were able to make some significant upgrades to our data center infrastructure that makes our services more robust and reliable. As our infrastructure grew, we ran out of room in our old data center that served us well for years.  So, we expanded from three racks scattered across multiple floors to one cage with five racks on all new hardware! The seamless transition was completed earlier this month when the website and all of its traffic were moved over. We are so excited to have our services backed by an even more robust and reliable infrastructure.

Fun No-IP Stats for 2021:

Our Development Team solved 1000+ Jira Issues, made 3200 commits to the code base, changed 135,000 lines of code, and did over 200 releases.

This year, our Customer Support team updated 30+ Knowledge Base articles, solved 68,268 Support Tickets, including Abuse Reports and they answered 17,921 phone calls all with an average customer satisfaction rating of 92%!

Now to the really fun DNS stats. This year, we answered almost 24 billion DNS queries, did 1 BILLION updates, and created nearly 5 million hostnames.

As we look into the future, we have some very exciting things planned for 2022, one of which will be adding two-factor authorization to our login process. This is a feature that our customers have been asking for and we are excited to finally offer.

Thanks as always for being such loyal customers and we look forward to all 2022 has to offer!

No-IP Launches Localized Websites in Spanish and German

No-IP launches Localized Websites in Spanish and German (2) (2)

We are excited to announce that we have expanded our international footprint so even more customers can benefit from our robust solutions without having to rely on third-party apps for translating our website.

While No-IP is based in the United States, we are extremely grateful for the support we receive from our International customers. We currently have over 30 million customers and a Global Anycast DNS network that includes over 130 points of presence across the globe. Recognizing the value that Internationalization would bring to our customer base, we have added Spanish and German to the list of languages that our website is offered in. No-IP is proud to say that our website and services are now available in the following languages:

“This is just another step towards helping our new and existing customers understand the services that we offer. We have been working very hard the last few years to create more localized experiences for our international customers and are very excited to launch this portion of the project.” Stated Vice President of Operations, Jason Puccinelli.

We hope this will provide a better customer experience to all Spanish and German-speaking people that are interested in using No-IP.

This was a massive effort and errors can happen, so we need your help! If you see an error in translation or something that doesn’t quite make sense, please submit a Support Ticket. All of your help is VERY much appreciated.

Don’t see your native language on the list? Don’t worry we have plans to add additional languages in the coming months. Thanks again for being a No-IP customer. 

No-IP lanza sitios webs localizados en idiomas español y alemán. 

Nos complace anunciar que hemos ampliado nuestro alcance internacional para que aun más clientes puedan aprovechar nuestras sólidas soluciones sin tener que depender de aplicaciones de terceros para traducir nuestro sitio web.

Si bien la sede de No-IP está en Estados Unidos, estamos sumamente agradecidos por el apoyo que recibimos de nuestros clientes internacionales. En la actualidad, contamos con más de 30 millones de clientes y una red global de Anycast DNS con presencia en más de 130 puntos a nivel mundial. Reconocemos el valor que puede aportar la internacionalización a nuestra base de clientes, por eso hemos agregado español y alemán a la lista de idiomas en los que se ofrece nuestro sitio web. Es un orgullo para No-IP poder decir que ahora nuestro sitio web y servicios están disponibles en los siguientes idiomas:

“Este es solo un paso más para permitir que nuestros clientes nuevos y los actuales comprendan mejor qué servicios que ofrecemos. En los últimos años, hemos trabajado arduamente para generar una mayor experiencia de localización para nuestros clientes internacionales y estamos muy entusiasmados de lanzar esta parte del proyecto”, dijo Jason Puccinelli, vicepresidente de operaciones.

Esperamos así poder ofrecer una mejor experiencia para todas las personas de habla española y alemana que están interesadas en usar No-IP.

Este ha sido un esfuerzo masivo y puede haber errores, ¡por eso necesitamos de su ayuda! Si encuentra algún error en la traducción o si algo no tiene mucho sentido, envíe una solicitud de soporte. Agradeceremos MUCHO su ayuda al respecto.

¿No encuentra su idioma en la lista? No se preocupe, tenemos previsto agregar más idiomas en los próximos meses. Gracias nuevamente por ser cliente de No-IP.

¡Haga el cambio!

No-IP startet lokalisierte Websites in Spanisch und Deutsch. 

Wir freuen uns, Ihnen mitteilen zu können, dass wir unsere internationale Präsenz erweitert haben, damit noch mehr Kunden von unseren robusten Lösungen profitieren können, ohne für die Übersetzung unserer Website auf Apps von Drittanbietern angewiesen zu sein.

Obwohl No-IP seinen Sitz in den USA hat, sind wir sehr dankbar für die Unterstützung, die wir von unseren internationalen Kunden erhalten. Wir haben derzeit über 30 Millionen Kunden und ein globales Anycast-DNS-Netzwerk mit über 130 Points of Presence auf der ganzen Welt In Anerkennung des Werts, den die Internationalisierung für unseren Kundenstamm bringen würde, haben wir Spanisch und Deutsch in die Liste der Sprachen aufgenommen, in denen unsere Website angeboten wird. No-IP ist stolz darauf, dass unsere Website und Dienstleistungen jetzt in den folgenden Sprachen verfügbar sind

„Dies ist nur ein weiterer Schritt, um unseren neuen und bestehenden Kunden zu helfen, die von uns angebotenen Dienstleistungen zu verstehen. Wir haben in den letzten Jahren sehr hart daran gearbeitet, mehr lokalisierte Erlebnisse für unsere internationalen Kunden zu schaffen und freuen uns sehr, diesen Teil des Projekts zu starten“, sagte Jason Puccinelli, Vice President of Operations.

Wir hoffen, dass dies allen spanisch- und deutschsprachigen Personen, die an der Verwendung von No-IP interessiert sind, ein besseres Kundenerlebnis bietet.

Dies war ein enormer Aufwand und Fehler können passieren, daher brauchen wir Ihre Hilfe! Wenn Sie einen Übersetzungsfehler oder etwas Unsinniges sehen, reichen Sie bitte ein Support-Ticket ein. Alle Ihre Hilfe wird SEHR geschätzt.

Sehen Sie Ihre Muttersprache nicht in der Liste? Keine Sorge, wir planen, in den kommenden Monaten weitere Sprachen hinzuzufügen. Nochmals vielen Dank, dass Sie ein No-IP-Kunde sind.

Wechseln Sie!

DIY Home Security Checklist


Now that we are hopefully moving into a more “normal” summer after over a year of dealing with a global pandemic, we think it is important to talk about home security and simple steps you can take to ensure that your home, family, and belongings are safe when the summer months start.

Setup a Security Camera and Access It From Anywhere. Purchase an IP camera that includes No-IP as an integrated Dynamic DNS provider, and set it up so that you can access it from anywhere you are on any easy-to-remember hostname.

Did you know that 34% of burglars enter their target house through the front door or front, first-floor windows? Going to sleep? Lock your doors! Leaving to run a quick errand? LOCK YOUR DOORS! Going on vacation for a few days? Take a few moments to walk around your home to ensure all of your windows and doors are locked. If you have a sliding glass door, consider getting a wooden dowel or metal security bar in the track to prevent it from being opened if the lock is bypassed. You can also install a pin-style lock on the slider to give you even more protection.

Setup a home automation system. Home automation is the best way to control your entire home, even when you are there! You can buy easy-to-configure devices that let you control them from your phone. You can even use No-IP to set up an easy-to-remember hostname that points to your dynamic IP address. This means you will never lose your connection to your devices, which will ensure your home automation is always working. Home automation can be used to control your lighting (indoor and out), TVs, thermostats, and much more.

Landscape Upkeep. Grass grows fast in the summer and nothing gives away an empty home or someone on vacation for an extended period of time more than an uncut yard. Consider paying a lawn maintenance company to cut your yard for you if you will be out of town for an extended period of time, or even consider paying your neighbor’s teenager to do it.

On that note, friend your neighbors! Neighbors can be a great asset to have. They can watch your home for suspicious activity while you are out of town, or grab packages for you. This one works out really well for me because we have many neighbors with whom we have become close friends. They know when we are out of town and always keep an eye on our house for us. They even bring our packages in to keep them safe. We have had many packages stolen in the past, so this has been so helpful!

Lockdown Your WiFi network. We have an entire post that explains how to do regular maintenance on your WiFi network. Consider doing this a few times a year to ensure your home network is secure.

Get a safe that bolts down and hide it somewhere that a thief wouldn’t look. Master bedrooms are often the first place where an intruder will look for valuables, so don’t hide them there. Think of a closet or another place that is hidden to keep your safe and valuables. Be sure to put all of your important documents like your passports, birth certificates, and jewelry in it and KEEP IT LOCKED.

Install Smart Locks. Lots of people have grown to love coded door locks and for good reason! They are so easy to use and let you and your kids have easy access to your home without having to keep track of a key. But on that same notes, be sure to change door lock combinations and garage door codes periodically. Also, it is important to keep a list of people you have given access to (house cleaners, contractors, pet sitters, etc) because it’s a good first place for the Police to start if your home is ever broken into.

Install Motion Detection Floodlights. Thieves love dark, poorly lit homes and yards because they are an easy target. Consider installing motion detection floodlights, some even have cameras that record if the lights are triggered. These lights will help deter people from coming onto your property.

Install a Home Alarm. Many reputable companies offer home alarm systems. They even have mobile apps that let you alarm and disarm your alarm while you are away. If you have a home alarm, be sure to post the alarm company signs and decals on the exterior of your home and doors. Even if you don’t have a home alarm, consider purchasing alarm signs and decals.

Install a Doorbell Camera. We have a doorbell camera at our home and it’s very nice to be able to see who is at the door when I am not home. It is also great because I can see when a package is delivered, and if it has been retrieved from the doorstep. It also spots cars pulling into our driveway and even traffic on our street.

Hopefully, this will help shed some light on the things you should be doing at your home to help keep your family safe.

Each season, you should spend an hour running through the items on this list to ensure that your home security is ready for the new season.

While you’re going through the assessment, ask yourself the question, “what have I done to prevent theft?” This can be a scary topic, but if you spend time keeping your home safe, it will be 100% worth it. Also, be sure to have this conversation with anyone living in your home, especially children. Let them know that you should always keep your doors locked, and never open the door to a stranger, even if they look official.

DNS Records Cheat Sheet


DNS (Domain Name System) records can be quite confusing. They all do their own things and are helpful in so many ways. So, we built this DNS Records Cheat Sheet so you can easily understand what each DNS Record does and why they are important.

What is a DNS record?
A DNS record is where DNS servers create a record that provides important information about a domain, specifically the current IP address.

DNS Records do many different things. They all work together to tell the Recursive DNS Server particular details and information about a domain, including the IP address of where it lives, email server information, redirects, and much more.

The most common DNS Records are the following:

Record Type Description
A Record  This maps your hostname to an IPv4 address.
AAAA Record Similar to an A Record, but this allows you to point to an IPv6 address
NS Record (Name Server) An NS record or (name server record) tells recursive name servers which name servers are authoritative for a zone.  Recursive name servers look at the NS records to work out who to ask next when resolving a name.
CNAME Record (Canonical Name) The target host is a hostname that the host you are creating resolves to. This host must be an actual hostname that resolves to an IP address.
MX Record (Mail Exchange) Directs email to a mail server
TXT Record (Text) Text records are used to describe a host or a DNS entry. You can enter anything you want as long as it is 255 characters or less.  
SRV Record (Service Record) An SRV record describes services offered by a host. It defines the location of a server (port number and hostname).  They are commonly used in SIP (Session Initiation Protocol) and XMPP Extensible Messaging and Presence Protocol protocols.
SOA Record (Start of Authority) The SOA resource record is an essential part of the DNS zone file, it indicates the basic properties of the domain name server and the zone that the domain is in. Each zone file can contain only one SOA record. At No-IP, we build this record automatically by pulling from email, TTLs (Time to Live), and NS (Name Server) settings.
PTR (Pointer Record) Provides the domain name associated with an IP address. This record is the exact opposite of an A Record.
CAA Record (Certification Authority Authorization) This record is a way for you as a domain owner to make it known to everyone which certificate authorities can issue SSL/TLS certificates for your domain.
Round Robin This maps your hostname to multiple IP address. Only used for DNS based load balancing (not common).

The Importance of DNS Diversification

dns diversification

The lack of DNS diversification is a serious problem that has been brewing since the inception of the Internet. A few years ago, we saw what happened (October 21, 2016) when a major DNS provider went down and took half of the Internet with it, including major companies like Twitter, Spotify, Airbnb, and even Reddit.

Do you know how much a Managed DNS outage would cost your business? According to Gartner, 98% of organizations say a single hour of downtime costs over $100,000. 81% of respondents indicated that 60 minutes of downtime costs their business over $300,000. 33% of those enterprises reported that one hour of downtime costs their firms $1-5 million. Can your company afford downtime? The answer is probably NO.

Let’s Start at the Beginning Though, What Exactly is DNS?

Understanding the above is essential. However, it makes no sense if one does not realize what DNS is in the first place. Broken down, DNS stands for the Domain Name System. It can easily be referred to as the phonebook of the Internet. As an Internet user, you usually access websites through domain names such as noip.com, facebook.com, or reddit.com, and so on. Your web browser interacts with the Internet through an Internet Protocol (IP) address, and this is where DNS comes in.

DNS translates domain names into IP addresses that can then be read by browsers on the computer, thereby allowing the loading of Internet resources. Typically, every device that is connected to the Internet has a unique IP address. This address is used to identify the device and track the activities on the device. DNS servers help to remove the need to memorize IP addresses, thereby allowing for a smooth and efficient user experience.

How Does DNS Work?

When you type www.noip.com into your browser, your device’s recursive DNS server checks to see if it knows what IP address www.noip.com resolves to. If you are going to this website for the first time, it will not know the IP address and it will have to do a lookup to see who controls www.noip.com. The lookup will show No-IP as the authoritative DNS provider with the name server of ns1.no-ip.com. Your device’s recursive DNS server will then ask ns1.no-ip.com what IP address does www.noip.com resolve to. Then, ns1.no-ip.com will respond and return that the IP address is

Your recursive DNS server will now remember this for a pre-defined amount of time,  this is known as cache. Now, anytime you go to www.noip.com within the cache period (typically 30 days), it will remember the IP address it remembered without having to ask again for the IP address again.

Managed DNS Services

With Managed DNS, you can be assured your customers will reach your website by utilizing the Managed DNS authoritative DNS servers that store your DNS records, all while providing DNS resolutions in the background. This allows your customers to reach your website, quickly and efficiently.

If your customer does not have the IP address stored in its’ computers cache, the operating system of the computer will kick off a recursive search to find the IP address for the domain that the user is trying to fetch.

This search often ends at an authoritative server, which then provides the “authoritative” answer to the user’s query. With Managed DNS, these authoritative servers are run on behalf of the customers.

No-IP Plus Managed DNS allows your website to perform optimally, because our network infrastructure is backed by a redundant Anycast network that spans the globe with over 200 points of presence. More importantly, with Plus Managed DNS, you will no longer have to set up and build a redundant and resilient infrastructure on your own. With No-IP’s Plus Managed DNS, your website will always be available, and all of your client requests will always be answered.

No-IP Plus Managed DNS is just $29.95 a year. This includes our award-winning Customer Support, SSL upgrades, up to 50 hostnames, and a 100% Uptime Guarantee.

DNS Diversification
Now that we have explained Managed DNS and the benefits associated with a Managed DNS services, it is only fair that we finally get to the point and talk about DNS Diversification. As a business, it is always the safest bet to diversify your services, including your DNS services.

This means that if you have one provider who handles your web hosting, you should have a different one managing your DNS and one for your email. That way, you will have a fail-safe therefore avoiding a single point of failure. Whenever possible, you should have backup solutions in place. When it comes to the end-user, the use of redundant systems will help ensure that if one system is down, the entire customer experience is not compromised.

Remember the issue we highlighted with the DNS provider outage above? Well, if those impacted companies had embraced DNS diversification, they would not have had a single point of failure. If they had a secondary DNS provider in their records, their DNS would have kept resolving and their customers would have never noticed a problem. But since they did not have a secondary DNS provider defined,  once their primary DNS service was down, their entire website was down.

No-IP  offers a vey simply and affordable solution to this problem. Squared Backup DNS is our secondary DNS service that allows you to easily get a secondary DNS configuration on your domain. You simply provide your primary DNS provider with our authoritative master DNS servers IP address then, you allow zone transfers and automatic updates to our server. Once this is completed, you update the name servers at your domain’s registrar to also include No-IP’s name servers and you are DONE. Moving forward, any changes you make at your primary DNS provider will automatically be sent to No-IP’s name servers. By doing this, you have now increased your website’s DNS redundancy which is backed by your primary DNS provider and also backed by No-IP’s redundant and robust Anycast DNS network.

It may seem complicated, but you essentially just have your main DNS provider and a backup DNS provider. If you are familiar with NS Records, this is how the configuration would look:

Example of a Diversified Zone File:


In the example above, if the first NS record, ns1.otherdns.com happens to go down, it will still resolve because the zone file includes another DNS provider (in this example, No-IP is the Secondary DNS provider) and is located in the 4th and 5th name server records.

As mentioned earlier, it is the 21st century, an era where having a website is of the utmost importance. You do not want to have downtime, ever, as it can make all the difference between earning a customer and losing them for good.

If you are looking for a primary managed DNS provider, No-IP Plus Managed DNS is backed by a robust infrastructure that comes with a 100% uptime guarantee. We recommend finding a secondary DNS provider for peace of mind that your customers will always be able to access your website.

If you already have a primary DNS provider, No-IP Squared Backup DNS is a great Secondary DNS solution that will diversify your DNS and leverage No-IP’s robust and redundant Anycast network.