2020 was truly one for the history books. This year started out as just a normal year but quickly progressed into one that none of us will ever forget.

Upgraded Billing Management System

In 2019, No-IP decided to move to a subscription billing model, which required that we overhaul our existing billing and payment management system. The new system was launched in 2019. In 2020, we made some additional customer-facing enhancements to our billing management system that made it easier than ever to manage multiple subscriptions and domains in one account.

Went Fully Remote 
On March 15, everyone at No-IP left their desks and never went back. What we thought would be a 2-week quarantine turned into months at home. We are still working fully remote and are thriving. Thankfully, everyone at our company has stayed healthy and safe, and for that, we are so thankful.

Hosted our 7th Annual Giving Thanks Food Drive
We hosted our 7th Annual Giving Thanks Food Drive, although it was fully virtual this year we still managed to raise over $3000 dollars! The Food Drive benefits the Food Bank of Northern Nevada. Learn more here: No-IP 7th Annual Giving Thanks Food Drive Results 

30 Million No-IP Customers

You heard that right, 30 MILLION.  2020 brought to us even more customers that needed to Remote Access their computers and devices than ever. We have been on this journey for a long time and are so thankful for each and every one of our customers.

This year has been one of our MOST CHALLENGING and we are excited to see what 2021 has in store for us. We are excited about what the future holds for No-IP and the world.

Since 1999, our customers have been spreading the word about No-IP and the helpful services that we offer. We wouldn’t be where we are today if it weren’t for all of you. Thank you for being loyal customers and choosing No-IP as your Dynamic DNS and Managed DNS provider!

It’s the most wonderful time of the year and because of that, we are launching our 5 Days of No-IP Sales and Giveaways. Each day from December 20-24, our website will feature a different sale or giveaway. You will have a chance to win No-IP credits and save on some awesome No-IP services. Be sure to head to the No-IP website every day to learn about the different offerings.

GIVEAWAY AND PROMOTIONS ARE NOW CLOSED.

Thanks to our incredible team, we have raised over $3000 to donate to the Food Bank of Northern Nevada. These funds will go directly to the Reno, Nevada community to offer help when needed most. Each month, the Food Bank of Northern Nevada helps to feed more than 106,000 neighbors in need in the Reno, Nevada community.

2020 has been hard on all of us and there are many in the community that are struggling to feed their loved ones. This year, more than ever, I’m glad we have the opportunity to give back. I’m thankful to work with such a group of caring and giving people. Stated Jason Puccinelli, VP of Operations.

Want to help out? There is still time to donate!  To donate to the Giving Thanks Food Drive, please follow this link: https://fbnn.org/NoIP/.

About No-IP

Since it’s founding, No-IP has grown to more than 30 million customers and is the preferred choice for dynamic DNS. No-IP provides powerful, useful, and reliable services to home users, small businesses, and members of the Fortune 500. From Dynamic DNS to Managed DNS and other integral domain products, No-IP delivers trusted products that help people stay connected to their devices and ensures that the domain and related services are fast, safe, and always available.

For the seventh year in a row, No-IP is hosting their Giving Thanks Food Drive to benefit the local community. This year is a bit different since we are living amidst a global pandemic, so for safety reasons, we are hosting a virtual food drive. The Giving Thanks Food Drive will benefit the Food Bank of Northern Nevada, a local non-profit organization that is dedicated to helping feed more than 91,000 neighbors in need in our community.

Donating is easier than ever. Simply follow the link provided and donate any dollar amount, even $1 can help feed a family in the Reno, Nevada community.

“We believe in giving back to the local community and this year it is needed more than ever. With so many experiencing financial insecurity and hardship due to Covid-19, we are happy to do what we can to help,” stated Natalie Goguen, Marketing Manager.

Want to help? To donate to the Giving Thanks Food Drive, please follow this link: https://fbnn.org/NoIP/.

Donations will be accepted until December 20, 2020.

ABOUT NO-IP:

Since its founding, No-IP has grown to more than 25 million customers and is the preferred choice for dynamic DNS. No-IP provides powerful, useful, and reliable services to home users, small businesses and members of the Fortune 500. From Dynamic DNS to Managed DNS and other integral domain products, No-IP delivers trusted products that help people stay connected to their devices and ensures that the domain and related services are fast, safe and always available.

No-IP, the world’s largest Free Dynamic DNS, leading Managed DNS, and domain services provider, has announced the launch of an upgraded billing management system.

In 2019, No-IP decided to move to a subscription billing model, which required that we overhaul our existing billing and payment management system. The new system was launched in 2019. We have recently made some additional customer facing enhancements to our new billing management system that make it easier than ever to manage multiple subscriptions and domains in one account.

Subscription Management Improvements:

• Multi-subscription renewal (Select any combination of subscriptions / domains for renewal) This makes renewals even easier than before, because you are no longer required to check out multiple times to complete multiple renewals. You can do them all at once, in one transaction.
• Multi-select subscriptions for bulk update of default payment method. Do you need to update the credit card on file across multiple subscriptions? It is as easy as a few clicks now.

• Easily assign unique payment methods to each subscription. Would you like to have multiple payment options across different subscriptions? You now have the ability to!

• We now support the ability to renew a canceled subscription, without having to reactivate the subscription first. Do you want to renew a subscription that was deactivated? Simply choose the deactivated subscription and checkout to reactivate it.

• PDF invoices for refunds are now available in your No-IP account. This will make tracking refunds even easier.
• Improved subscriptions renewal and expiration notifications. Missing a notice to renew your subscription can be detrimental to your domain and DNS services. Never miss a notification again with our newly formatted emails.
• Email notifications are now sent when you cancel a subscription. Cancellation confirmations are now sent via email to let you know the subscription was cancelled successfully.
• Improved internal tools to allow Customer Success to assist customers faster. Our award-winning Customer Success team now has even more tools to assist you faster.
• We now support payments with PayPal e-wallet balances. This means checking out with Paypal is an even easier process than ever before.

We hope you find all the upgrades to our billing system beneficial. Have questions or need help? Please do not hesitate to contact us by opening a support ticket, or giving us a call. (775-853-1883)