A Note From Our CEO – COVID-19 and No-IP

  • March 17, 2020·
  • by Natalie Goguen·

At No-IP, our hearts go out to everyone affected by the coronavirus (COVID–19) pandemic, and we’re committed to doing everything we can to ensure the safety of our employees and our community.It is because of this that we have decided it is best if our team works from home so we can do our part to prevent the spread of the virus.

Please understand that there should be no service disruptions because of this change. Our teams will be operating at the same service level as if they were in the office. Our Customer Support team will also be working the same hours as usual. This means that if you need help or support, our award-winning team will be here for you as always.

For over 20 years, No-IP has been offering top-rated Dynamic DNS and Managed DNS services to our customers. On behalf of the entire No-IP family, I want to thank you for putting your trust in us and supporting a small business. We’re committed to working through these challenging circumstances with you together.

Dan Durrer
CEO and Owner

Master Dynamic DNS in 5 Simple Steps

  • March 6, 2020·
  • by Natalie Goguen·
master dns

Chances are you found No-IP when looking for a way to access your device remotely. Or maybe you had a friend refer you to us because you were using an expensive static IP address when all you needed was Dynamic DNS. Whatever the case may be, Dynamic DNS can seem like a complicated thing to master. But the truth is, Dynamic DNS is very simple and you can be a Dynamic DNS expert with these 5 simple steps.

1. Create A Hostname

The first step to being a master of Dynamic DNS is to sign up for a No-IP account and create an easy to remember hostname. This will be the way you connect to your device from now on, so make it short and easily identifiable. Often times, you will have more than one device you want to connect to and you can use the same name for more than one device on the same network. However, if you want to be able to distinguish which device is which, we suggest using names like, camera1.ddns.net or outsidecamera.ddns.net. Use anything that will help you remember which camera or device you are connecting to.

2. Keep A Dynamic Update Client Running

Running a Dynamic Update Client is a necessity when using Dynamic DNS. The Dynamic Update Client works by checking your IP address every 5 minutes and then, once it has changed, pushing an update to the Dynamic DNS provider to update your hostname. When your IP address changes, we connect the new address to the hostname you have attached to that device. Your device stays online and you don’t have to remember a new IP address ever again.

3. Use Your Hostname Like An IP Address

Your hostname is your new IP address. Before Dynamic DNS you could only connect to your device remotely if you knew what its current IP address was. Now, instead of entering 127.0.0.1, you just enter camera.ddns.net into whatever application you use to remotely access that device. This also means you can give family and friends access to things like your Minecraft server using an easy to remember hostname.

4. Don’t Let Your Hostname Expire

Your hostname is the key to your connection working correctly, so it is important to make sure it never expires. To do that, you will have to confirm your hostname via a link sent to your email every month. If you don’t, your hostname will expire and will be available for use by someone else. Once it expires, you will no longer be able to connect to your device using that hostname and will have to go through the process of adding a new hostname and reconfiguring your device. If you are unable or don’t want to manually update your hostname every month you can upgrade to No-IP’s Enhanced Dynamic DNS, to eliminate the need to update your hostname every 30 days. You also get additional features like the ability to create advanced records like TXT and SRV and you can create as many as 25 hostnames (and even more if you need them).

5. Use a No-IP Integrated Device

No-IP is integrated into most devices, but you may want to make sure we are enabled in a certain device before purchasing. It is a safe bet to say we are in most Netgear and Foscam devices. You will want to check, however, because if No-IP is not integrated you will need to run our Dynamic Update Client on a computer that is always on. There are workarounds like the Dynamic Update Client, but for people who are just beginning to use Dynamic DNS, we suggest using an integrated device.

Dynamic DNS is an easy to use tool that will give you the freedom to remotely access your device from anywhere. By following these 5 simple steps you can master Dynamic DNS and know you’re always connected to what is important to you.

2019 Year End Wrap-Up

  • January 10, 2020·
  • by Natalie Goguen·

It is hard to believe that 2019 is already over. How are we in a new decade already? 2019 was a busy year for the No-IP team. We had lots of fun and celebrated many successes this year. Learn about everything that No-IP accomplished.

Official Subscription Launch

Last year, No-IP partnered with an industry-leading subscription management platform to improve our billing system and pricing capabilities. This past year we launched this new system to all customers. Our teams have spent the time to continue improving our new system. Aside from a couple of minor hiccups, customer feedback has been positive. We hope to launch more features of our billing system in the next few months. 

My No-IP

Many customers may have noticed some changes to the My No-IP Management part of our website. Our awesome designer, Lars, decided it was finally time to finish the task of migrating all over our legacy management pages into the new design interface. Although it still needs some tweaks to make the experience even better for our customers, we are excited that the design is finally the same throughout our website.

POPS Across the Globe

DNS is a pretty competitive market, especially when it comes to speed. Our engineers have spent lots of time this past year updating our DNS network and infrastructure. We have continued to improve our DNS infrastructure to increase the speed, performance, and resiliency of our DNS network. Our DNS infrastructure is utilized by millions of people and currently processes over 83 billion queries a month. We have continued to expand our Anycast DNS network further across the globe, reducing resolution time and expanding capacity.

26 Million Customers

You heard that right, 26 MILLION. We have been on this journey for a long time and are so thankful for each and every one of our customers. 

Hosted Our Sixth Annual Giving Thanks Food Drive to Benefit The Northern Nevada Food Bank

Thanks to our amazing team, we were able to donate 838 POUNDS of food to the Food Bank of Northern Nevada.  It is truly incredible to work with a group of people that believe in giving back to our community. 

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2020

Last year, we launched new pricing and plans for our Plus Managed DNS product and in the next year, we plan on further advancing our Managed DNS product. In addition to expanding our network, we will also be expanding our features. We are committed to our customers and want to hear from you. What are the features that are most important to you when you are looking for a Managed DNS provider? Please take a few minutes to take our survey. Upon completion, you will be given a coupon to *Save 25% on Any New No-IP service (*excludes domain registration and renewals).

While this year has been one of our best yet, we are even more excited about what the future holds for No-IP and can’t wait to share with you some of the new products we plan to offer in the coming months.

Since 1999, our customers have been spreading the word about No-IP and the helpful services that we offer. We wouldn’t be where we are today if it weren’t for all of you. Thank you for being loyal customers and choosing No-IP as your Dynamic DNS and Managed DNS provider!

Website Maintenance for the New Decade

  • January 3, 2020·
  • by Natalie Goguen·
new year website maintenance

It’s hard to believe it is already 2020. It seems like just yesterday that the world was in a panic about Y2K. So what are the things you should do to prepare your website for the new year? The best way to start the decade is to focus on some basic domain and website maintenance. What should you do to get your website updated? Find out below.

1. Update Your Copyright Date

If the bottom of our website still says 2019 for the copyright year, you will need to update it to match the current year. To update it easily and have it automatically update every year, use the following Javascript in your footer:

<script type="text/javascript">
  document.write(new Date().getFullYear());
</script>

2. Check Your Domain Expiration

Do you know when your domain expires? If not, you should log in to your account and check the expiration date. If it is set to expire soon, renew it for another year. While you are there, add a credit card or payment option so you never have to worry about it expiring. Setting up a payment option will opt your account into auto-renew. This will not only save you time but could also save you a lot of money because letting your domain expire can be a very costly mistake. While you are there update any out of date contact information, including your physical and email addresses. Keeping all of that information is imperative to the safety of your domain, as well as that of your business.

3. Review Your Website

Make sure all your website information is current. Are all your newest product offerings on your website? Does all the copy reflect the most up to date information for your business? Often times websites get built, copy gets written and then nothing else happens. Sure, you may add a new product offering to your shopping cart, or change the logo, but is everything else right? Does your about page say you have been in business for 10 years, even though it has been 15? Giving your website a quick yearly once-over will help prevent small copy errors from slipping through the cracks.

4. Analyze Your Web Traffic

This should be something you are doing weekly, if not daily. But if you aren’t, get an analytics tool like Google Analytics and check things out. You can compare traffic from month to month/year to year and brainstorm ways to try to increase traffic for the new year. Are you running CPC campaigns? Check your ad copy and keywords to be sure that they are still relevant and that you are still targeting the right customers and sending them to the right webpages on your site. Consider creating a new campaign and a few new ads to keep your content current and fresh. This may be the most important maintenance you do this year, as analytics has the ability to show you when a problem occurs so that you can work to fix it. Always make sure this is updated and that all your tracking tools are working properly.

Following this simple maintenance checklist will guarantee you are ready to take on the new decade. Cheers!

No-IP Hosts 6th Annual Giving Thanks Food Drive

  • November 14, 2019·
  • by Natalie Goguen·
No-IP 6th Annual Food Drive

For the sixth year in a row, No-IP is hosting their Giving Thanks Food Drive to benefit the local community. The Giving Thanks Food Drive will benefit the Food Bank of Northern Nevada, a local non-profit organization that is dedicated to helping feed more than 91,000 neighbors in need in our community.

Having access to healthy food is essential for our community, many of who face hunger, therefore, we ask that those donating food choose the most nutritious items available whenever possible. Items needed for donation include the following:

  • Canned Meals: Stews, Soups, Spaghetti/Ravioli (Low-Sodium Preferred)
  • Protein: Peanut Butter, Tuna, Salmon, Chicken, Dried or Canned Beans
  • Grains: Whole Grain Cereal, Oatmeal, Brown Rice, Whole Grain Pasta
  • Fruits: Canned (Packed in 100% Juice or Light Syrup), Dried Fruit, Applesauce (No Sugar Added), 100% Fruit Juice Boxes
  • Vegetables: Canned (No Salt Added and/or Low-Sodium Preferred)
  • Dairy: Shelf Stable Milk
  • Kid-friendly Snacks: Granola Bars, Popcorn, Animal Crackers, Graham Crackers
  • Baby Products: Formula, Infant Cereal, Baby Food

Please ensure items are non-perishable and NOT expired. We believe in giving back to the local community that we all love so much. The holiday season means many different things to people, but it should never be met with food scarcity. “Each year, our team is so happy to be able to give back to our community,” stated Natalie Goguen, Marketing Manager. “I am so thankful to work for a company that believes so much in giving back to the local community,” said Goguen.

Want to help? To donate to the Giving Thanks Food Drive, please bring donations to the No-IP office at 425 Maestro Dr. Second Floor, Reno, NV 89511, Monday through Friday from 8:30 am to 5 pm. Donations will be accepted from Tuesday, November 13 through Tuesday, December 12. Food items should be nonperishable. Please ensure that items are not expired.

ABOUT NO-IP:

Since its founding, No-IP has grown to more than 25 million customers and is the preferred choice for dynamic DNS. No-IP provides powerful, useful, and reliable services to home users, small businesses and members of the Fortune 500. From Dynamic DNS to Managed DNS and other integral domain products, No-IP delivers trusted products that help people stay connected to their devices and ensures that the domain and related services are fast, safe and always available.

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