How To Cancel Your No-IP Subscription


No-IP’s services all run on subscription plans, meaning they will continue to be billed annually until you cancel the subscription. Please keep in mind that canceling a subscription does not turn off or remove the service from your account.

Canceling a subscription-only ensures that we do not bill you in the future to renew the service. The service will continue to function until its expiration date.

However, if you wish to reactivate the service, you may do so from the Subscription Management page. This guide will assist you with canceling and reactivating your subscriptions.

Step 1

Log into your My No-IP account by clicking on “Log In” at the top right of the No-IP homepage.
Log In

Step 2

Once logged into your My No-IP Account click on ‘Account‘ and then ‘Subscription Management’.
left_panel

Step 3

Click the arrow > next to the subscription to see the details. Here, under “Subscription Actions” you will click “Cancel Subscription”.
cancelsub1

Step 4

You should now be on the “cancel option” window.

cancelsubop You can choose to cancel with our without reminders.

To Renew a subscription, you can click “Renew Subscription” from the Subscription Actions.
renew1