In observance of Labor Day No-IP will be operating under revised hours on Monday, September 5, 2016.
Our Customer Success team will be responding to support tickets sent (or received) during normal office hours. If you would like to speak to our Customer Success team on the phone, our Priority Support line will be available from 10am-5pm PDT. We will resume normal Customer Success hours on Tuesday, September 6.
If you have a question or need help right away, check out our extensive Knowledge Base for helpful troubleshooting articles and support guides.
Have a safe and happy Labor Day!
We are excited to announce the release of our iOS Beta App. Creating and modifying hostnames has never been easier. Simply log in to the app with your No-IP credentials and create hostnames on our domains or your very own domain. Currently, in the first phase, it functions as a Dynamic Update Client like you would use on your Windows, Mac, or Linux computer. (We plan on adding more account features in the near future.) This means that you no longer need to keep a computer running on your home network in order to keep your hostname updated with the correct IP address. Simply leave the app running on your mobile device and it will check every five minutes to see if your IP address has changed. The app auto-detects if it is near the network associated with your hostname. If your IP address has changed and your device is on the correct network it will automatically update your hostname to the new IP address. This means you will never lose your connection again! The app is currently in Beta mode and there are some known bugs, but we need your help! Please install the app and give it a try. Any feedback and bugs can be reported to us directly at email@example.com.
This week No-IP was honored with a spot on the Inc. 5000 List of Fastest Growing Private Companies for the third year in a row. We wouldn’t have been able to accomplish something this big without all of you. At No-IP we understand it is our customers who help us achieve honors like this. Without all of you, we wouldn’t be here today. We want to thank you for helping our business grow into what it is today. Continue Reading
Dynamic DNS can be a hard concept to understand. Trust me, I get it. If you had asked me two years ago what Dynamic DNS was, I would have said something like, “Uh Dynamic DN… What?” Dynamic DNS is what we use to help you access devices like routers, cameras, and DVRs. So how exactly do we do this? Let us explain! Continue Reading
Last week, a router manufacturer lost access to two of its customer-facing domains. They use these domains to give their customers access to their router configurations.
The reason for the loss was a simple oversight; the company did not remember to renew their domain names in time. When they realized the error, it was already too late. Someone had already registered their expired domains using an anonymous domain registration service.
This particular situation has put millions in danger. Currently, when their customers attempt to connect to the domains online, they are redirected to a website that is not affiliated with the company. While that website is not currently a threat, or being used for malicious purposes; it could be in the future. Continue Reading