Last week, a router manufacturer lost access to two of its customer-facing domains. They use these domains to give their customers access to their router configurations.
The reason for the loss was a simple oversight; the company did not remember to renew their domain names in time. When they realized the error, it was already too late. Someone had already registered their expired domains using an anonymous domain registration service.
This particular situation has put millions in danger. Currently, when their customers attempt to connect to the domains online, they are redirected to a website that is not affiliated with the company. While that website is not currently a threat, or being used for malicious purposes; it could be in the future. Continue Reading
No-IP is excited to announce the addition of Sam Patterson to the team in the role of Business Analyst. Sam comes to No-IP with a Bachelor of Business Administration in Marketing and a minor in Italian from the University of San Diego. Continue Reading
In celebration of Independence Day No-IP will be operating under revised hours on Monday, July 4, 2016.
Our Customer Success team will be responding to support tickets sent (or received) during normal office hours. If you would like to speak to our Customer Success team on the phone, our Priority Support line will be available from 10am-5pm PDT. We will resume normal Customer Success hours on Tuesday, July 5.
If you have a question or need help right away, check out our extensive Knowledge Base for helpful troubleshooting articles and support guides.
Have a safe and happy Independence Day!