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Contact Us

To quickly find answers to your questions, we have compiled this list of contact information and common resources to point you in the right direction.

Happy Holidays! No-IP will be closed on December 25, 2025 and on January 1st 2026. We will have limited staff from December 26, 2025 through December 31, 2025. Normal support will resume on January 2, 2026. Thank you for your patience!

General Questions

webmaster@no-ip.com: Comments/Suggestions/Questions about the website. If you have a question or problem with our service please use the Support Trouble Ticket System. Product support responses will be delayed if sent to this address.

For a quicker response to your support ticket or a direct line to one of our support techs, learn more about Priority Support

press@noip.com: For all press related inquiries.

abuse@no-ip.com: To report a violation of our TOS or any other abuses of our services.

Contact Sales: Partnering with No-IP.com

Please refer to our Getting Started guide before contacting us. If you still require assistance please leave a message or create a support ticket if calling outside of business hours

Getting Started With No-IP

Support & Billing

For Support, Billing, or any other department open a support ticket or search our knowledge base.

Phone

Office Hours:
6:30am • 5:30pm Pacific Time
Monday • Friday

+1 775-853-1883
+1 877-367-6647 (inside the US)
+1 775-853-1886 (fax)

Address

Vitalwerks Internet Solutions, LLC
No-IP Technologies, LLC
c/o No-IP.com
425 Maestro Dr. Second Floor
Reno, NV 89511 USA

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