Account Add-On
Priority Support
A priority response channel staffed by our own Technical Support team, so you get help as quickly as possible.
$5.00
/mo
When billed annually
Save $59.89 a year
High Priority Support Tickets
Tickets submitted will be flagged and routed to the top of our queue to ensure fast, accurate resolutions.
Exclusive Toll-Free Number
An exclusive phone number means you won't have to wait on hold while we help other customers.
Weekend Phone Support
Weekend project? Priority Support lets you talk to someone when you need help most.
What is it?
Your ticket or support call goes to the front of the line, so you get help when you need it most. It's a low-cost add-on to any No-IP product.
Is it for me?
If your hostnames or DNS keep a business, a camera system or a remote team online, downtime costs more than the add-on.
Basic vs Priority
Basic Support
Included free
Priority Support
$9.99 / month
Knowledge Base and guides
Always
Always
Ticket support
Standard queue
Front of the line
Phone support
Standard queue
Priority line
Staffed by No-IP engineers
Yes
Yes
Works across all your products
Not included
Yes
Questions
Do I lose Basic Support if I don't upgrade?
No. Everyone keeps the Knowledge Base, service FAQs and standard ticket support at no charge.
Which products does it cover?
Priority Support applies to every No-IP product on your account.
Can I cancel?
Yes. Cancel anytime from My Account. Priority access ends at the close of your billing period.
Ready when you are.
Add Priority Support and skip the queue on your next question.
Managed & Dynamic DNS
No-IP has all of your Managed DNS needs covered with No-IP Plus, Enhanced, Squared and Free.
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Use your domain backed by our Plus DNS network with Google Apps.