Support Hours for February


Over the next two weeks we will be closed on several occasions. One for moving into our new office and one in honor of President’s Day.

Please see our revised support hours below.

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Business Apps to Boost Your Company’s Productivity


We live in a mobile world. In 2014 there were more than 6 billion cell phone subscriptions across the globe. That is almost one phone for every person on the planet. Because of this, companies are moving to mobile apps to help boost productivity in the work place. Do you want your business to communicate more effectively and have more collaboration? Use the business apps suggested by us to help do just that.

Tracking your expenses can be a huge pain. It takes a ton of time and you have to constantly remind yourself not to throw away all your receipts. With Expensify you can streamline this process. This clever app allows your to scan your receipts, upload and then sync them with Quickbooks, Salesforce and many other applications. It allows you to file your receipts in folders for specific projects or trips and then lets you submit your expense report by just pressing a button. It will automatically import all card transactions and can track your mileage, time and other reimbursable expenses. The basic version is free. You can also upgrade to Professional, Team or Corporate versions for a cost. The most expensive being $11 per submitter per month. 


Branded as, “The workspace for your life’s work”, Evernote is more than just a note taking platform. Yes, you can write notes and create project plans with Evernote, but it does so much more. You can store research, share information with a group of people and present your ideas all on the same platform. It also syncs with your devices making it easy to keep all your information close at hand. Evernote comes in three versions, free, Premium ($5 a month) and Business ($10 a month per user). 


Many small business run into issues with time management. With Things you can manage all your tasks in an easy-to-use interface. It will help organize your tasks by what you want to complete today, what you want to do next and what projects can be pushed off. Each day, Things will give you a daily review of the activities scheduled so that you never miss a project deadline. It has searchable tags so you can find entries quickly. It also syncs with your other devices so anything you change on your phone will show up on your tablet and vice versa. It can be used on iOS for $19.99 or on Mac for $49.99. 


Who says you can’t mix work with play? That is the the principal of 30/30. Focus on a single-task for 30 straight minutes and then take a mental break for 30 minutes. Wash, Rinse, Repeat. But that isn’t necessarily realistic so 30/30 does so much more than that. This app allows you to plan your schedule, and time it accordingly. Need an hour for your emails and a 5 minute break? Schedule it. You can focus on a task for as little as 1 minute or as long as 1 hour. And you can create as many as 10 days worth of tasks without ever repeating one. Tasks are assigned a special color, when it is time to do that task, the screen will change colors to alert you. 30/30 is a simple way to make staying on task possible.  By setting time restrictions and monitoring activity each person is kept on task because they know it’s only for a certain amount of minutes. This app is free and available to Apple users.

These four apps make increasing productivity easy. By staying organized, managing your tasks and making sure your expenses are up to date, you can ensure a more collaborative and efficient workplace. Have you used any of these apps before? Do you have suggestions on other apps that can increase productivity? Let us know in the comments below!

Our Site is Now Available in Brazilian Portuguese!


Yesterday, we launched in Brazilian Portuguese. We hope it will be a helpful resource for all of our current Brazilian customers as well as the those new to No-IP. With help from many of you we were able to make this site possible. It is still in beta and some pages may have not been translated yet. If you see an error in translation, please submit a support ticket. All of your help is very much appreciated.

Ontem, entrou no ar o in português. Esperamos que seja uma ferramenta para auxiliar nossos consumidores brasileiros, bem como novos consumidores do No-IP. Com a ajuda de todos, conseguimos tornar possível esse site. Ainda estamos em modo beta e algumas das páginas não foram ainda traduzidas. Se você encontrar um erro, por favor, encaminhe uma mensagem para o nosso time de suporte. Toda ajuda será muito agradecida.

Get Organized: Simple Ways to Declutter Your Inbox


If you, like me, get tons of emails everyday then you understand how hard it can be to sort through them. You might read an email and forget to respond, then spend the next two days trying to find it in your inbox because you have received 200 emails since then. It is easy to get lost when your email isn’t organized. Many of the large email providers are trying to make it “easier” by pre sorting your email into categories. This usually means you are hunting through not 1 list, but 3 trying to figure out where you last saw the email you need.

Don’t let your emails get buried in your inbox anymore. Instead let No-IP help you get organized! We have come up with some easy ways to manage your mail to ensure your inbox is always at 0.

File, File, File
Think of your email as an online filing cabinet and organize it as such. Create a series of folders with categories that will encompass at least 80% of your current emails. This could range from work categories such as “vendors” and “payroll”, to your personal categories like “Amazon orders” and “school”.

First, figure out where the bulk of your emails come from to ensure you are creating the most effective categories. Once you have created your main categories you can create subfolders in each category if necessary. If you have a payroll folder, it might be helpful to break payroll down by department. If you have a folder for school related emails, you can break it down by class. Doing this will make finding emails down the road much easier.

Once you have created your folders, start putting your emails into their appropriate categories. (Yes, this might be time consuming, but well worth it.) If you find while sorting that you need another category, create another folder. You can have as many or as few folders as you think is necessary.

Think about creating folders in your email, like you would in your filing cabinet. You have your vendors sorted by company name, your bills sorted by category and your payroll sorted by department or pay period. If you get 1 or more emails a week that can fit into a category, create a folder.

Note: DO NOT file an email until you have performed an action on it. That could mean you wrote back to your professor or paid your gas bill. If you file it too early you could forget to perform the action. And that could effect your grade on that last term paper or your heat in your home.

Trash It
Once you have started filing your emails, you can decided which ones need to be deleted. Rule of thumb says if you haven’t touched the email in more than 30 days, it can go. Now that being said, you might want to keep certain older emails for record purposes, this could be a contract for a job, or an old school paper to keep on file. What you toss and what you keep is up to you.

If you have filed all your messages into their categories and your inbox still has emails, there is a good chance these need to be tossed. If they didn’t fit into a category they are more than likely advertisements or emails you get regularly from websites you follow or stores you shop at. Unless you want to keep every LivingSocial offer you have ever gotten, I suggest you move them to the trash.

Pro Tip: After the main email purge look into your folders every few months and delete any unwanted emails. This will keep the number of emails in each file down and easier to sort through.

Keep it Organized
Now that you have taken the time to clean up your inbox, keep it that way. Check your emails daily, file them appropriately and delete immediately anything you don’t want to keep. If you get emails sent to you regularly that you don’t need to view, or perform an action on, but you want to keep, set up a filter. This will allow you to choose emails by sender, subject line or recipient and have them sent to a specific folder. For example, if you auto pay all your utilities, you can have them sent directly to your bills folder. This way you can review the bills on your own timeline, while keeping your inbox clean. Learn how to set filters for Outlook, Gmail and Mac by clicking the links.

Be Accountable
The last and most important step to making sure you keep your inbox at 0, is to keep yourself accountable. Make a reminder every week, if not every day, to check your email. Then spend a little time responding to and filing any emails you haven’t reviewed. Setting aside 15 or 20 minutes one day a week will allow you the time to focus on the emails that may not have been as important and are still in your inbox. It can take only a few short days for your inbox to become seemingly unmanageable again, so make checking it a priority!

It can be hard to stay organized in the fast paced world we live in. And even if you can’t have organization in all aspects of your life, you can keep your inbox clean and manageable. So get to filing and remember to keep your No-IP emails safe and sorted! Last thing you want to do is miss your 30 day host confirmation email.

Customer Support Closed Wednesday January 14, 2015

No-IP Customer Support will be closed on Wednesday, January 14, 2015. The entire No-IP team will be participating in a training called Emergentics.

Emergenetics is a training that works to help identify traits that explain how people think and how people work in general. The training works off the theory that there are 4 “thinking attributes” which explain the way people think or approach problems.  When you hear people say they are creative or analytical, left/right-brained, it means that they favor one or more of these attributes, and that explains how they think. The Emergenetics test gives an individual results that will show a ratio of the 4 attributes below, adding up to a 100% total. You can then see if you favor one of the attributes; Analytical, Structural, Social or Conceptual.   When you combine how you think with how you behave, in terms of how assertive, flexible, or expressive you are, you get a solid picture of how you “are” in the workplace.

We are a small company composed of people from widely varying backgrounds, and hopefully this training will be beneficial in helping us learn to work together more efficiently, so we can continue to help No-IP succeed and grow in the future.

No-IP Customer Support will resume normal business hours on Thursday, January 15.