We want to update all our loyal customers about the service outages caused by the Microsoft takedown yesterday. No-IP and Microsoft have reached a settlement, and Microsoft will issue a statement acknowledging its errors. Earlier today, Microsoft filed papers in the Nevada case asking the judge to eliminate the injunction as to No-IP and return the hijacked domains to No-IP’s control. We expect that by tomorrow, No-IP’s operations will begin returning to normal. Other provisions of the settlement are confidential, but we can say that we are very pleased and consider ourselves fully vindicated.
There will be no changes in the operation of No-IP.
We were shocked that Microsoft did not contact No-IP to discuss its malware concerns prior to creating such havoc for innocent users. No-IP has a long history of proactively working with other companies when cases of alleged malicious activity have been reported to us. Unfortunately, Microsoft never contacted us or asked us to block any of these subdomains, even though we have an open line of communication with Microsoft corporate executives.
If you do not want to wait for the domains to come back online, you can use this solution to resolve the issues. You can create a new hostname on a domain that has not been seized by Microsoft. The following domains are free and working:
To create a new hostname, login to your No-IP account and click on the Hosts/Redirects tab, click “Add a Host”. Type in your hostname and choose one of the working domains.
Because of this incident we have put a preventative measure in place that will allow hosts to failover to new domains, if a domain were ever to be seized from our control again.
Have any questions or comments? Please do not hesitate to open a Support Ticket or give us a call at 775.853.1883, but please understand that we are under heavy call/ticket volume and it may take more time than usual to get back to you