20 Million Thanks!

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We would like to take a few moments to give 20 million thanks to our 20 million users!

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Surviving the Holidays for the Tech Savvy

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It’s that time of year again. You are heading to another awkward holiday gathering where you will have forced conversation with relatives you hardly ever see. But that isn’t even the worst of it. Between the warm egg nog and burnt turkey you will inevitably be asked, “Hey, can you help me fix my computer?” It probably isn’t the first time your family has asked you this, but every year you hope it will be the last. Trust us, it won’t be.

So this year instead of dreading it, be the tech god you are capable of being by using these simple tips!

Come Prepared

Before going to you families festivities make sure you have everything you need. Downloading the latest software updates before hand can be helpful. This way you don’t have to wait on slow internet connections to get the computer up to date. Grandma still has dialup, what?? If you are unsure of what operating system your family members are using, download the most common ones to be safe. These might include Windows and MAC operating systems.

Windows: 8.1 7, SP1 | Vista, SP2 | XP, SP3
OS XMavericks, 10.9.5 Mountain Lion, 10.8.5 | Lion, 10.7.5 | Snow Leopard, 10.6.8 | Leopard, 10.5.8 | Tiger, 10.4.11

Bring Backup

If your family is full of non-tech people, chances are they don’t have a lot of tech items. Come with a portable hard drive so that you can backup the computer before attempting to fix it. I’ll never forget last Christmas when I was trying to help my brother fix his computer and I actually made it worse. (Don’t ask me how, but it happened) I was so embarrassed that I couldn’t undo what I had just done.

This is especially important if you end up having to re-image or wipe the computer to solve the problem. The hard drive is also your safety net in case you click a wrong button and accidentally delete all of Nana’s pictures from the last family reunion.

Pro Tip: This hard drive can also store the software updates you bring with you. 

Think Security

You will probably notice that most casual computer users don’t have an antivirus software running on their computer. And if they do, it is probably out of date. Keep on hand a free antivirus installer that you can run on their computer. The scan will help you search out issues while you’re there and will continue to update automatically long after Thanksgiving is over. (At least until Christmas, right?)

Enjoy the Day

Finally, it’s important to remember that you are off the clock. You don’t have to do anything or help anyone you don’t want to. And if you can’t solve the problem “IT’S OKAY!” So sit back, relax and eat some pumpkin pie!

Happy Holidays from all of us at No-IP! 

No-IP is at ISC East This Week!

No-IP is attending this year’s ISC East trade show in New York City, November 19-20. ISC East is marketed as, “THE security industry trade show.” This year’s event will feature representatives from more than 200 of the security industries best companies. Attendees of the trade show have the opportunity to stay ahead of the security game as they learn about new technology and future products.

Some of the new products and solutions featured at ISC East include:
- wireless security applications
- fingerprint and facial recognition
- lockdown equipment
- home automation

Most importantly, No-IP will be introducing a new security solution at the show! No-IP Security Solutions provides Dynamic DNS and remote access on your own custom domain. It features easy account management and optional installation support from the world’s leader in DDNS. Find out more about this new service here or talk to our sales team at booth 645 during the trade show! 

If you see us there let use know on Twitter or on Facebook!

No-IP Sponsors Lunch at Local Event : Hack4Reno

This past weekend, No-IP sponsored a lunch for the World’s Biggest Little Hackathon, Hack4Reno event. According to the Hack4Reno website, the event, “Is a weekend hackathon event for building apps that create a more informed and engaged community in the city of Reno.” The event took place over two days and was hosted at the Reno Collective (a coworking and meeting space).  There were approximately 50 participants.

Last year, the participants built many innovative apps, including an app named, RenoTracks. According to Ann Kuhn, Chief Space Officer of the Reno Collective, the app is used by over 100 people in the Reno area. The app was built for the Nevada Bicycle Coalition, “to develop a reliable and accurate method of collecting cycling data from Reno bicyclists.” The data collected by the app will be used to help the city of Reno plan future improvements to the bicycle infrastructure.

The extra food was donated to the Reno-Sparks Gospel Mission soup kitchen, which prepares over 1,000 hot meals each day for Reno’s homeless community.

We are excited to hear about the projects that came out of the event and we are proud to support such an awesome community.

Are You Making These 3 Costly Managed DNS Mistakes?

Are You Making These 3 Managed DNS Mistakes?

1. Not having a backup hosting provider. Do you manage your DNS internally? Do you have a backup hosting provider? If your primary host goes down, a second hosting provider can still divert your traffic to the right place. (Just make sure your offline settings are directed to a different IP address)

2. Not monitoring your DNS for downtime. If your site goes out at 2am, will you know immediately, or will you have to wait until 9am when a customer finally calls in to ask whats up with your website? 5 minutes of downtime isn’t good, let alone hours! With server monitoring, you will get a notification the second something goes wrong with your website. Be sure to monitor your web services with No-IP.

3. Not having failover support. What if your website does go down? So, you get a notification that it is down, but what will you do? If you have failover support, your traffic will automatically be diverted to another IP address, web site, or to a custom web page stored on our servers. When your service comes back up online, we will undo the failover settings and normal operations will continue. Your website won’t miss a beat and your CEO and customers will stay happy. How does the failover service work?

If you are making any of these mistakes, it’s time to think about solutions that will help resolve them. The last thing you want to do is worry about failover support or a backup hosting provider at 2 in the morning when your website is down and your international customers can’t reach your website. Learn more about all of the services that No-IP offers.

Have something to add to this article? Leave your comments in below. What is your DNS failover solution?