Introducing No-IP’s Dynamic Squirrel DNS: A Revolutionary New Solution for Animal-Friendly Networks

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At No-IP, we are committed to providing innovative solutions for our customers, and we are excited to announce the launch of our latest product: Dynamic Squirrel DNS. This revolutionary new solution is designed to create animal-friendly networks and help our furry friends get the online access they need.

Product Description:

Dynamic Squirrel DNS is a new Dynamic DNS solution that enables squirrels and other small animals to access the internet from anywhere, anytime. By simply installing our special squirrel-friendly DNS software, your network will be able to provide internet access to the squirrels in your area. No more shooing away your cute little furry friends from your garden or backyard!

How It Works:

Our technology uses a proprietary system of acorn-based tokens that allow squirrels to access the internet securely and easily. The tokens are delivered via a special feeder installed on your property, and the squirrels can easily grab one and use it to gain access to the internet. Once they’re online, they can browse, download, and share content just like any other user!

Customer Benefits:

With Dynamic Squirrel DNS, you can create a more animal-friendly network and help our furry friends get the online access they need. It’s a fun and innovative way to engage with the natural world around us and create a more sustainable future. Plus, who doesn’t love the idea of squirrels surfing the web?

We’re excited to launch Dynamic Squirrel DNS and help create a more animal-friendly world. Whether you’re a squirrel enthusiast or just looking to add a little fun to your network, Dynamic Squirrel DNS is the solution for you.

Get started today! Create a Free Dynamic DNS account and join the millions of satisfied customers (and squirrels) trust No-IP for their Dynamic DNS needs (and squirrel internet access, of course!).

Happy April Fools Day!

Empowering Users with No-IP’s Extensive Customer Support Resources: A Wrap-Up

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As March comes to a close, we reflect on our content theme centered on No-IP’s Customer Support. In the past few weeks, we’ve highlighted the numerous ways in which No-IP supports its users by providing them with the necessary tools and resources to maximize the potential of our Dynamic DNS and Managed DNS services.

One of the most significant takeaways from this theme is the importance of Customer Support. At No-IP, we understand that our users’ satisfaction is directly proportional to our success. As such, we strive to go above and beyond to ensure our users receive the best possible experience when interacting with our platform.

Our extensive Knowledge Base covers a wide range of topics related to using our service effectively, including step-by-step instructions that enable users to troubleshoot common issues and optimize their experience with the platform. In addition, our video tutorial section provides users with a visual demonstration of how to use our service effectively, making it easier for them to understand and follow along.

For users who prefer self-help options, we offer a comprehensive FAQ section and a glossary of terms that explains technical concepts in plain language, making it easy for them to find answers to their questions.

We also offer a support ticket system that allows users to submit support requests directly to our staff. Our support team is committed to responding to all support requests within 24 hours, ensuring that our users receive prompt and accurate assistance.

In conclusion, No-IP is dedicated to providing top-notch Customer Support. Our unwavering commitment to our users is evident through our extensive Knowledge Base, video tutorials, self-help options, and support ticket system. As we move forward, we will continue to prioritize the needs of our users and provide them with the necessary tools and resources to make the most of our dynamic DNS services. Thank you for choosing No-IP, and we look forward to serving you in the future.

Employee Spotlight: Daniel – Customer Support Tech Lead at No-IP

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At No-IP, we believe that our employees are our greatest asset. That’s why we want to take a moment to shine a spotlight on Daniel, our Customer Support Tech Lead.

Daniel has been with No-IP for nearly 3 years and has been an integral part of our Customer Support team. In his role as Tech Lead, he plays a crucial role in ensuring the quality of products and services by conducting advanced testing to identify and resolve issues. Additionally, he keeps the Customer Support team informed about outages, fixes, and changes, enabling them to respond effectively to customer inquiries. He also creates workshops to enhance the skills of the Customer Support team and produces internal and external documentation for new products and modifications. Furthermore, he processes technical inquiries from Customer Support, ensuring that all customer issues are addressed promptly and effectively. Overall, his contributions are essential to the success of the organization.

Daniel’s passion for technology and problem-solving is what drew him to No-IP in the first place. He enjoys the challenge of helping customers troubleshoot issues with their DNS settings and finding solutions that meet their needs. His ability to think creatively and find solutions to complex problems has earned him the respect and admiration of his colleagues and customers alike.

When asked about his experience working at No-IP, Daniel said, “No-IP is a great place to work because of the people. Everyone is committed to helping our customers and making sure that they are satisfied with our service. It’s a fast-paced environment, and we are always looking for ways to improve and grow. I feel lucky to be part of such a great team.”

In addition to his work at No-IP, Daniel enjoys playing video games such as Pokemon and Monster Hunter, as well as using his new Mirage VR headset for games like Grand Turismo and Kayak. He is also a fan of the Arizona Diamondbacks and likes to cook fancy rice in his Zojirushi rice cooker. Additionally, he enjoys watching true crime and reality TV shows with his girlfriend.

At No-IP, we are proud to have Daniel as part of our team. His dedication, expertise, and passion for customer support make him an invaluable member of our organization. If you need help with your DNS settings or have a question about our services, don’t hesitate to reach out to our Customer Support team, and you may have the opportunity to work with Daniel directly!

The Benefits of a US-Based Customer Support Team

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In today’s fast-paced and globalized world, many companies choose to outsource their customer support to foreign countries. However, at No-IP, we believe that providing exceptional customer support is a key factor in building strong and long-lasting relationships with our users. That’s why we’ve made the strategic decision to keep our Customer Support team in-house at our local Reno, Nevada office.

Our Reno-based team of support technicians is made up of experienced professionals who are passionate about helping our users solve their networking problems. They undergo rigorous training and are well-versed in all aspects of No-IP’s products and services. This means that our users can trust that they are speaking with a knowledgeable support technician who is dedicated to helping them find the right solution to their problem.

In addition to their technical expertise, our Customer Support staff is also dedicated to providing personalized and friendly service to our users. They understand that networking issues can be frustrating and overwhelming, and they work hard to put our users at ease and guide them through the troubleshooting process in a patient and empathetic manner.

One of the key advantages of having our Customer Support team based in our local Reno office is that we are able to work closely with our product development team to provide valuable feedback and suggestions based on our users’ experiences. This helps us to continuously improve our products and services and ensures that our users receive the best possible support experience.

Another benefit of having a US-based Customer Support team is the ability to provide fast response times. Our users can expect to receive a response from our Customer Support team within 24 hours, which is a breath of fresh air when you think about times when you reach out to bigger tech companies and are lucky if you even get a response from a human being within the week.

At No-IP, we’re proud to say that our commitment to providing exceptional customer support has paid off. In fact, we have some impressive statistics to back it up:

  • Our average response time is less than 4 hours, which means that our users can get help quickly and efficiently.
  • Over 91% of our users rate their experience with our Customer Support team as “excellent” or “good”, which demonstrates the high level of satisfaction that our users have with our support.
  • Our team resolves over 66% of support inquiries on the first contact, which means that our users can get back to managing their IP networks with minimal downtime.

By having our Customer Support team in-house, we are also able to ensure that our support staff is familiar with all aspects of our products and services. This means that they are able to provide comprehensive and accurate support to our users, regardless of their issues or question. Whether it’s troubleshooting device connection issues, configuring DDNS settings, or changing the domain covered by Plus Managed DNS, our Customer Support team has the knowledge and experience to help our users find the right solution.

While our Customer Support team provides the utmost care to all our users, we still offer a Priority Support service that provides access to the following:

  • Higher priority – The tickets you submit are instantly flagged and moved to the top of the Customer Support queue.
  • Exclusive toll-free support number – No more waiting on hold!
  • Weekend phone support – your IP network never takes a break, so should anything happen during non-business hours or if you have any questions that you need to talk out with another human, there is someone available and happy to help.

Overall, having a US-based Customer Support team is just one of the ways that No-IP prioritizes our users’ needs. By keeping our support staff in-house, we are able to provide personalized, knowledgeable, and friendly support that is tailored to our users’ specific needs. Our commitment to exceptional customer support is evident in the dedication of our Customer Support staff, the fast response times that we provide, and the high level of quality control that we maintain.

15 DNS Facts: A Journey Through Internet History

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While the realm of DNS and domain management is often perceived as a complex and serious field, there is a history brimming with stories and trivia just beneath the surface. In this blog post, we delve into 15 DNS facts that highlight the journey of the internet from its early beginnings to the present day.

 1. 404 Error’s Fashion Inspiration

The infamous “404 Not Found” error is often encountered when a webpage can’t be located due to a DNS issue. Rumor has it that the error is named after Room 404 at CERN, where the original web server was housed. Just like the elusive web pages it represents, Room 404 was notoriously difficult to find.

Of course, the story of the rumor is like a tiny little representation of the internet itself: a hall of mirrors in which multiple contradictory “facts” compete for your attention. Some people state that it’s all bunk: there is no room 404 at CERN, which sounds easy enough to verify. Apparently, there is even a guy who did a TED Talk on the subject!

But here are some real facts: HTTP responses in the 400 range are a class of errors that means that you, the user, have made a mistake. 404 (Not Found) is nestled between its friends 403 (Forbidden, meaning you may not access this item and 405 (Method Not Allowed).

2. The Internet’s Baby Steps

On March 15, 1985, the first-ever domain name was Owned by computer manufacturer Symbolics Inc., the company eventually went defunct, but its place in internet history is forever cemented. Fun fact: Symbolics has a mythic status among computer aficionados, and No-IP has one degree of separation from an actual Symbolics computer. Our founder worked at a company where one of the early-stage engineers once worked for Symbolics, and had one stashed in his garage.

3. A World Record with a Twist

As of 2021, the most expensive domain name ever sold was , which fetched a staggering $30 million in 2019. It’s an impressive price to pay, considering that the DNS is quite literally the “voice” of the internet.

4. A Creative Solution

In 1999, the “ILOVEYOU” virus exploited weaknesses in the DNS and caused widespread chaos. In response, Filipino programmers quickly registered to host a virus removal tool, turning the name of the virus against itself.

5. A Digital Time Capsule

Back in 1993, InterNIC was established to manage domain name allocations. To commemorate the event, they buried a time capsule containing mementos of the early days of the internet, set to be opened in 2043. We can expect the return of AngelFire and GeoCities on that date. There will be bright colors and many, many fonts.

6. A Long Way from .com

Before the now-ubiquitous .com domain extension, the internet featured extensions like .arpa, .gov, .edu, .mil, .org, and .net. The .com extension wasn’t introduced until 1985, part of the burst of creativity that enshrined Tears For Fears, Mr. Mister, and Simple Minds in our cultural pantheon.

7. Musical Domains

The internet is home to many strange domain names, but did you know there’s a band called “The .coms”? They own the domain, a creative nod to both their name and the internet itself.

8. It’s a Small (Internet) World

While the internet seems infinite, the number of possible IPv4 addresses is limited to 4,294,967,296. With IPv6, however, the number of possible IP addresses jumps to a staggering 340 undecillion (that’s 340 followed by 36 zeros)! This means that all the hairs on all the Bigfoots could have their own address. Why they would need this is beyond the scope of this discussion.

9. Colleagues Turned Internet Superstars

The way we use the internet is all thanks to a couple of American Computer Scientists that were just trying to figure out a way to improve the US Advanced Research Projects Agency Network’S (ARPANET) address naming system that didn’t involve contacting someone at Standford during business hours. Paul Mockapetris invented the internet’s Domain Name system (DNS) in 1983, and his colleague, Jon Postel, created many of the standards governing the internet today, including the management of IP addresses and the formation of the Internet Assigned Numbers Authority (IANA).It’s no wonder Mockapetris and Postel are inducted into the Internet Hall of Fame!

10. The Million Dollar Homepage

In 2005, a British student named Alex Tew came up with the idea to sell advertising space on a website by the pixel. He launched a website called The Million Dollar Homepage, offering one million pixels for sale at $1 per pixel. The website quickly became a sensation, and Tew managed to sell all one million pixels, making a cool million dollars. Part of the deal, though, was that each pixel had to be eventually delivered to its owner via FedEx, which due to increased shipping costs ate into profits considerably.

11. A Domain Name Squatting Windfall

In 2007, a man named Chris Clark sold the domain name for a staggering $2.6 million. He had initially registered the domain back in 1994 for $20, making it one of the most profitable domain squatting in history.

12. The Lengthy Domain Name

While domain names typically range from 3 to 63 characters in length, the longest domain name ever registered is a whopping 63 characters long: ““. It consists of the alphabet repeated twice followed by the first 11 letters once more. Likely fact: the website has been visited four times in 20 years. No one can type it correctly and it turned out the content wasn’t fun enough to bookmark.

13. Short, Simple, and Purposeful

Top-Level Domains (TLDs) are domain extensions you find after the final dot of a web address. For example, .com, .de, .us, and so on. TLDs are important for providing a legitimate way for users to distinguish the purpose or geographical region of a website, but also how a website functions. Check out this comprehensive list of TLDs available.

It used to be that TLDs were limited to countries, and specific “kinds” of sites, like commercial entities (the ubiquitous .com), non-profit organizations (touchy-feel .org) or government agencies (.gov, which always leads to a broken site and/or the DMV). The U.S. military (the Internet’s “angel investor” if you want to call it that), has its own: .mil. Now there are many TLDs and some of them are…kinda spicy. You know which ones they are, don’t act all innocent.

14. Internet Time Machine

Wouldn’t it be nice to be able to go back in time? Well, you can with the Internet Archive: Wayback Machine. Simply type in the URL, select the date range you’re looking for, and check out that archived version of the website.

The Internet Archive’s headquarters is a former church located in the Richmond District of San Francisco. The building is large and impressive, with tall Greek columns at the entrance and, inside, nestled among the racks of servers, the pipe organ, and many pews. Some of the No-IP team have physically been there on a tour!

15. The Manager of the Internet

For our final fact, we take a step back to find out who is in charge of making sure the internet is functioning properly. As you probably suspected, it’s Lumberg from Office Space. Ha, fortunately it is not. Because the internet cannot be made to come in on Saturdays.

The Internet Corporation for Assigned Names and Numbers (ICANN) is a non-profit international organization that is responsible for the coordination of technical operations and policies for DNS resources. Without ICANN, the internet would be incredibly unstable, insecure, and disorganized.


So there you have it – As we reflect on these 15 DNS facts, it’s clear that the world of DNS and domain management is far more intriguing and colorful than one might initially assume. These anecdotes not only offer a perspective on the history of the internet, but also highlight the creativity and innovation of the individuals who have contributed to the development and evolution of the DNS infrastructure over the years.

So, as you navigate the internet and appreciate the seamless connectivity that DNS provides, take a moment to remember the surprising history behind the technology that makes our online experiences possible.

Here’s to the pioneers, the innovators, and the dreamers who have shaped the internet – and to those who continue to push the boundaries of what’s possible in the digital realm.