Customer Support Closed Wednesday January 14, 2015

No-IP Customer Support will be closed on Wednesday, January 14, 2015. The entire No-IP team will be participating in a training called Emergentics.

Emergenetics is a training that works to help identify traits that explain how people think and how people work in general. The training works off the theory that there are 4 “thinking attributes” which explain the way people think or approach problems.  When you hear people say they are creative or analytical, left/right-brained, it means that they favor one or more of these attributes, and that explains how they think. The Emergenetics test gives an individual results that will show a ratio of the 4 attributes below, adding up to a 100% total. You can then see if you favor one of the attributes; Analytical, Structural, Social or Conceptual.   When you combine how you think with how you behave, in terms of how assertive, flexible, or expressive you are, you get a solid picture of how you “are” in the workplace.

We are a small company composed of people from widely varying backgrounds, and hopefully this training will be beneficial in helping us learn to work together more efficiently, so we can continue to help No-IP succeed and grow in the future.

No-IP Customer Support will resume normal business hours on Thursday, January 15.

No-IP’s Top Moments of 2014

This has been a big year for No-IP! We saw huge growth in the company, perfected our foosball game and welcomed more than a million new customers. But we did so much more than that!

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Ho-Ho-Holiday Technical Support Hours

It’s hard to believe that we are already in the midst of the holiday season! We just wanted to make everyone aware of our Technical Support hours over the next few special days.

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Want to See Your Business on Our Homepage?

Want a chance for your business to be featured on our homepage?

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The 12 Days of Techmas

It was 12 days before Christmas and the office was quiet.  No-IP’s marketing team couldn’t deny it. The tree had been trimmed and the decorations hung.  Promotions had been discussed and parties were flung.  So they thought what else can we do? Post to Facebook, Twitter and write a blog entry too? Yes, thought the team

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20 Million Thanks!

We would like to take a few moments to give 20 million thanks to our 20 million users!

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Surviving the Holidays for the Tech Savvy

It’s that time of year again. You are heading to another awkward holiday gathering where you will have forced conversation with relatives you hardly ever see. But that isn’t even the worst of it. Between the warm egg nog and burnt turkey you will inevitably be asked, “Hey, can you help me fix my computer?” It

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No-IP is at ISC East This Week!

No-IP is attending this year’s ISC East trade show in New York City, November 19-20. ISC East is marketed as, “THE security industry trade show.” This year’s event will feature representatives from more than 200 of the security industries best companies. Attendees of the trade show have the opportunity to stay ahead of the security game as they learn about new technology and future products.

Some of the new products and solutions featured at ISC East include:
– wireless security applications
– fingerprint and facial recognition
– lockdown equipment
– home automation

Most importantly, No-IP will be introducing a new security solution at the show! No-IP Security Solutions provides Dynamic DNS and remote access on your own custom domain. It features easy account management and optional installation support from the world’s leader in DDNS. Find out more about this new service here or talk to our sales team at booth 645 during the trade show! 

If you see us there let use know on Twitter or on Facebook!

No-IP Sponsors Lunch at Local Event : Hack4Reno

This past weekend, No-IP sponsored a lunch for the World’s Biggest Little Hackathon, Hack4Reno event. According to the Hack4Reno website, the event, “Is a weekend hackathon event for building apps that create a more informed and engaged community in the city of Reno.” The event took place over two days and was hosted at the Reno Collective (a

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Are You Making These 3 Costly Managed DNS Mistakes?

Are You Making These 3 Managed DNS Mistakes?

1. Not having a backup hosting provider. Do you manage your DNS internally? Do you have a backup hosting provider? If your primary host goes down, a second hosting provider can still divert your traffic to the right place. (Just make sure your offline settings are directed to a different IP address)

2. Not monitoring your DNS for downtime. If your site goes out at 2am, will you know immediately, or will you have to wait until 9am when a customer finally calls in to ask whats up with your website? 5 minutes of downtime isn’t good, let alone hours! With server monitoring, you will get a notification the second something goes wrong with your website. Be sure to monitor your web services with No-IP.

3. Not having failover support. What if your website does go down? So, you get a notification that it is down, but what will you do? If you have failover support, your traffic will automatically be diverted to another IP address, web site, or to a custom web page stored on our servers. When your service comes back up online, we will undo the failover settings and normal operations will continue. Your website won’t miss a beat and your CEO and customers will stay happy. How does the failover service work?

If you are making any of these mistakes, it’s time to think about solutions that will help resolve them. The last thing you want to do is worry about failover support or a backup hosting provider at 2 in the morning when your website is down and your international customers can’t reach your website. Learn more about all of the services that No-IP offers.

Have something to add to this article? Leave your comments in below. What is your DNS failover solution?