• Support Home
  • FAQs
  • Knowledge Base
    • DNS
    • Free Dynamic DNS
    • General
    • Domain Registration
    • Email
    • Billing & Account
    • Routers & Firewalls
    • Server Monitoring
    • Servers & Remote Access
    • SSL Certificates
      • Generating a CSR
    • Tools
    • Troubleshooting
    • Update Clients
  • Download
  • Log In
  • Contact
  • Open a Ticket
  • Blog
  • No-IP.com
Managed DNS Services
support center
  • Support Home
  • FAQs
  • Knowledge Base
    • DNS
    • Free Dynamic DNS
    • General
    • Domain Registration
    • Email
    • Billing & Account
    • Routers & Firewalls
    • Server Monitoring
    • Servers & Remote Access
    • SSL Certificates
      • Generating a CSR
    • Tools
    • Troubleshooting
    • Update Clients
  • Download
Knowledge Base
Home/Knowledge Base/My No-IP

Account Log In Issues

Last updated: July 29, 2026

The most common account log in issues are a forgotten username or password.

Reset Account Password

If you have forgotten your password, click the “Forgot Password” link.
This will take you to the Reset Password page.
Enter your email and follow the instructions in the email you will receive from No-IP.

 

account password reset

account password reset

 

No-IP Support cannot see your password.
If you have a security question setup for verification,
we can set this to a temporary password.
If you cannot reset your password,
please open a ticket with No-IP Support.

 

Forgot Username

If you have forgotten the username, you can also sign in with the email used when the No-IP account was created.

 

Create a Free Account

Sign Up

Helpful Links

  • Getting Started Guide
  • Tools
  • Open a Ticket
  • Contact

Knowledge Base Articles

  • Where is my Two-Factor Authentication Code?
  • A Quick Guide to Using Alternate-port SMTP with Exchange
  • Account Log In Issues
  • How do I activate my account if the account was deactivated?
  • How To Add An MX Record
  • How to add a TXT Record to a Round Robin Hostname
  • How to Add CAA Records

Knowledge Base Categories

  • Billing & Account
  • DNS
  • Domain Registration
  • Email
  • Free Dynamic DNS
  • General
    • Service Configuration
  • Managed DNS
  • My No-IP
  • Routers & Firewalls
    • Port Forwarding
  • Server Monitoring
  • Servers & Remote Access
  • SSL Certificates
    • Generating a CSR
  • Support Question of the Day
  • Tools
  • Troubleshooting
  • Update Clients
  • Videos

Report Abuse

If you believe the actions of one of our users violates our Terms of Service, please inform us immediately at:

abuse@no-ip.com

Contact Support

+1 775.853.1883
+1 877.367.6647 (inside the US)
+1 775.853.1886 (fax)

Monday-Friday
6:30am - 5:30pm PT

Helpful Links

  • Getting Started Guide
  • Tools
  • Open a Ticket
  • Contact

Get Connected

Follow No-IP


Translate

© 2026 No-IP.com • All Rights Reserved
  • Support Home
  • FAQs
  • Knowledge Base
  • Download
4418