Account Log In Issues

The most common account log in issues are a forgotten username or password.

Reset Account Password

If you have forgotten your password, click the “Forgot Password” link.
This will take you to the Reset Password page.
Enter your email and follow the instructions in the email you will receive from No-IP.


account password reset

account password reset


No-IP Support cannot see your password.
If you have a security question setup for verification,
we can set this to a temporary password.
If you cannot reset your password,
please open a ticket with No-IP Support.


Forgot Username

If you have forgotten the username, you can also sign in with the email used when the No-IP account was created.