Domain Transfer Guide (Inbound)

If you are transferring in from Google Domains, make sure to deactivate DNSSEC prior to initiating the transfer.

In order to transfer a domain from your current registrar, you will need your Authorization/EPP code. Contact your current registrar for this code and have them release/unlock your domain. Once you receive your Authorization/EPP code and your domain is released, you can request a transfer from your No-IP account.

If your account does not already have valid contact information, you should do this first. This can be set by going to “My Services” and then “Domain Registration.” After that, click the “Domain Contacts” link on the top navigation bar. From here, you can create/edit your domain contact information. Enter your contact information (all fields with an asterisk ‘*’ are required). Once your contact information is entered click “Create Contact.”

To request a domain transfer go to the “Domain Registration” tab and click “Transfer Domain.” Type your domain into the box. If you have multiple domains that you wish to transfer you can enter them in the box labeled “Domains to Transfer,” simply separate the domains by using a space (as specified).

Note: The following specifications need to be met before proceeding (for each domain):

·      There is a valid email address you can access for its registrant contact.
·      The domain name has been registered for more than 60 days.
·      Any lock or hold at your current registrar has been removed.
·      For .com, .net, .org, .biz, .info, .tv, .cc, .me, .us, and .co you have the Authorization Code (EPP Key) for domain transfers from your current registrar.

Once your domains have been entered click “Next”. Specify the DNS package you will be using for your domain. Enter the current Registrants email address for the domains you are transferring. Then enter the Auth/EPP codes for each domain you will be transferring (these are case sensitive) then click “Next.” Verify the “Post-transfer Contact Information” and then click “Next” again. Domain’s that can be transferred and pricing can be viewed here.

Once you have paid, we will send a verification email to the email address of the current owner listed on the WHOIS database. Please follow the instructions in that email to approve the transfer. When the transfer request has been made your current registrar will process the request (this can take up to seven days. After the seven days, the transfer will become automatic).

Please monitor the status of your Domain Transfer by going to the “Domain Registration” and clicking on “Manage Transfers.” A successful request will have the status of “Requested.” A completed transfer will have the status of “Complete.”

Once the transfer is completed and approved by your domain name registrar, please allow 24-48 hours for the DNS information to propagate globally. Once this process is complete, No-IP will be the new registrar for your domain.