Backup MX: Sending Waiting Email

Our mail servers run on a schedule where they will attempt to deliver your email at the next scheduled interval.  This interval is normally anywhere from 5 to 25 minutes depending on how long the email has been queued in our system.  If your mail server has been offline for several days the interval may be longer before your messages are de-queued from our mail spool.

Note: Please make sure that your server is truly functional when you put it back online. If your server is responsive, but explicitly rejects a message we try to deliver, then that message will bounce. We do not keep copies of bounced emails.

Did this answer your question? If not please don’t hesitate to contact our support team for additional assistance.