How to Manage WHOIS Domain Contacts

Last updated: November 4, 2025

What are Domain Contacts?

Domain contacts are a list of contacts for people or entities that are responsible for a given domain name. When registering a domain, those contacts are published to the Whois public database. It is required by ICANN (the governing body for domain names) that the list of contacts for a domain be kept up to date and accurate. Failure to do so may result in your domain being suspended or revoked.

Instructions to Create, Update, and Set Domain Contacts

Before you can update your contacts, you must first login to your No-IP account.

Log in to your No-IP account

You can log in directly from our Login page. Enter your email address and password and click Log In.

No-IP login account page with username/email and password fields

You should now see your account dashboard.

Create a New Domain Contact

1. Navigate to the Domain Contacts page, then click on Add Contact.

Domain contact page with add contact button

2. Complete the “New Contact” form by adding accurate and legitimate information to the required fields: First Name, Last Name, Address, and Phone Number.

New contact form with fields for name, organization, email address,  physical address. and a create contact button

3. Click on Create Contact once all required details are added.

Under the terms of the registration agreement, providing false Domain Contact information can be grounds for cancellation of your domain name registration.

Update an Existing Domain Contact

Navigate to the Domain Contacts page, then click on Actions then Modify* to update the address, phone number or email address of the contact.

*Click on Actions then Duplicate if you need to update the first and last name of the contact.

domain contact page with the actions drop down clicked and showing the modify option

New contact information will need to be confirmed via email. You will see Resend Verification Email on the Domain Contacts page if this step is required.

Click on X Resend Verification Email if you need to resend the verification email.

the domain contacts page showing the resent verification email message

Set The Contacts for Your Domain

1. To set the proper contact for your domain name after a contact is created, navigate to the Manage Domains page.

2. To the right of the domain name, click on Actions then Configure.

the manage domains page showing the actions dropdown clicked and displaying the configure option

3. Use the dropdown menus to set the proper contact for each contact type: Registrant, Administrative, Technical, and Billing. Once set, click Update Contacts.

a section showing the current domain contact information assigned to a domain name with drop downs to select alternatives. Also an update contacts button at the bottom of the section to confirm changes.

Your domain contacts are now set. If the existing name or email address on your domain changed you will be prompted to confirm the changes via your email.