How to Setup DDNS in a Hikvision Camera

This guide will help you setup and configure Dynamic DNS within your Hikvision Camera/DVR/NVR.
(Firmware 3.4.80 Build 161128)

Standard Setup (Not Using Groups)

Start by accessing your Hikvision device by entering in the LAN address in the URL bar (ours happens to be, yours might be different):

LAN Address

Enter in your username and password and then log into your Hikvision device:

From here, navigate to the DDNS page on your device (Configuration > Network > Basic Settings > DDNS). In this example, we are using the Turbo HD DVR (DS-7200):

The proper settings are as follows:

DDNS Type: No-IP
Server Address:
Domain: The hostname you created for example:
User Name: Your No-IP Account Email Address or Username
Password: Your Password to log into No-IP

Once everything is filled out correctly, click on the “Save” button.

Advanced Setup (Using Groups)

Group features on Hikvision devices currently only work for our Managed Access users. This guide will be updated once the feature is available to all users.

In order for the update to send successfully, you will need to use the following format:

DDNS Type: No-IP
Server Address:
Domain: YourNoIPDomain (
User Name: Groupname%23Username
Password: NoIPGroupPassword

This is because encoding special characters like “#” or “:” are generally not supported on CCTV devices so URL encoding must be used instead. Your DDNS setup should look similar to this:

Depending on the web browser you are using, you may need to switch back and forth from the DDNS tab. This updates the “Status”. If everything was entered correctly, you should see the following message:

It might say “Connecting” for a while, but keep switching between the tabs and you should eventually see the “Normal” status.

Note: Hikvision is known to rarely give a false error “connection to server failed” even when configured correctly. If you receive this error and you’ve set up DDNS correctly with your No-IP account information, you will need to completely disable the DDNS settings for one hour, update the firmware (if needed), and re-enable the DDNS settings. This will usually clear the error, and the device will then begin to communicate with our servers.

Congratulations! Your Hikvision device will now be sending out automatic DDNS updates to our server to ensure that you always stay connected.