How To Setup POP3 / IMAP Managed Mail
This article acts as a main hub for using our POP3 / IMAP Managed Mail Service. Below you will find links on how to setup this mail service for different clients.
Frequently Asked Questions
What is my send limit for the POP3/IMAP service?
The SMTP limit is 500 relays per day, per mailbox. Unused relays do not carry over. Relay limit is reset based on a rolling 24-hour period. For example, an email sent at 08:00 will not be restored until 08:00 the next day.
There is also an initial throttling of the service during the first 15 days. This is to prevent bad users from purchasing the service and immediately using it for spamming/phishing purposes:
Does adding recipients (CC/BCC) count towards my send limit?
Yes, this does count towards your send limit. For example, sending an email to firstname.lastname@example.org will take up one relay. However sending to email@example.com and copying firstname.lastname@example.org will use 2 relays for the same message.
What is my storage limit?
Each mailbox has an initial storage limit of 5GB (5120MB)
Can I get more storage?
Absolutely! The cost is $19.95 per extra 5GB of storage per mailbox. You can add up to 15GB of storage this way. 20GB is the maximum storage amount you can have. To add this to your account, please open up a ticket with our support team.