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Setting Up Advanced Monitoring

Last updated 3 min read Server Monitoring Troubleshooting

Article Summary

  • Advanced Monitoring requires No-IP Plus or Pro DNS, because No-IP must manage your DNS to perform failover, and you can monitor up to 20 records.
  • It checks each server every 5 minutes from two geographically different servers, with a third as backup.
  • If two checks find the service unreachable, the host switches to its offline option within 60 seconds and reverts when it is back online.
  • Configure it under the 'Server Monitoring' tab with 'Actions > Configure' and 'Add Monitor', then pick the service and record.
  • Set offline options (new IP address, URL, or offline page) under 'My Services > DNS records' using 'Modify' next to the hostname.

Need help monitoring a server?

No problem! With our Advanced Monitoring service (coupled with our Plus or Pro DNS) you can be sure that your service is protected. Our service allows you to monitor up to 20* different records to ensure uptime and, in the case of a failure, automatic failover to an option of your choice. You can also configure the service to send out notifications so that you’re never out of the loop. With No-IP Advanced Monitoring, you can monitor anything that has a network address. A few examples would be: web server, mail server, FTP server, router, VPN device or file server.

How it Works

The Advanced Monitoring service performs a check to each of your selected servers once every 5 minutes from two geographically different servers (with a third on backup). If two of these servers find that your service is unreachable, the service is placed into offline mode (if selected) and the host is updated to the offline option within 60 seconds. Meanwhile, the monitoring service continues sending a check every 5 minutes to verify that the server is still offline. If the service reports that it’s back online, your settings will be reverted to the online settings.

Getting Started

To start, you will need to purchase the service from either the “Monitoring” tab of your account or from the services page. Note: Be sure that you have already purchased No-IP’s Plus or Pro service. No-IP managing the DNS for your domain is required to utilize the failover service. Without it, we have no way of performing the change for you. It’s now time to start configuring:

  1. Click on the “Server Monitoring” tab on the left.

  2. Click “Actions > Configure” next to your domain.

  3. Nothing there yet, so click “Add Monitor”.

  4. Select the service you want to monitor from the drop-down menu and click “Next”.

  5. Choose the record that you would like to check.

  6. First, log into your No-IP portal.

  7. Then navigate the left menu bar to My Services > Server Monitoring.

  8. Next, click Configure and then click the Edit button on the monitoring service you wish to disable.

  9. To disable, toggle the Active radio option to “No” and click “Update”.

  10. Navigating the left menu bar again to My Services > DNS records.

  11. Locate the hostname then click Modify next to it.

  12. Under Offline Options add the preferred offline settings — be it a new IP address, URL, or a configurable offline page. Then click Update Hostname.

  13. OK – which means that everything is online and no errors at this time.

  14. Warning – which means that something could be wrong with the service, or it took a longer time than normal to be reached.

  15. Critical – there was a failure on the service.