As a fully accredited ICANN domain registrar, No-IP is required to comply with the ICANN Registrar Accreditation Agreement (RAA). Periodically, ICANN refreshes the RAA and all registrars are required to comply to continue to sell and manage domain names. A change to the new RAA requires us to verify the domain registrant contact information.
Email address verification is required when:
- A new domain is registered or transferred with unverified contact information.
- A domain contact is edited with unverified contact information.
- An account email is edited that is also used as a domain contact.
- We are notified or have reason to believe that contact information is invalid.
How to verify registrant contact information
If you received an ICANN domain contact verification email or if you have a contact verification banner displayed when you log into your No-IP account, you must click the confirmation link sent to the Registrant email address or contact us by phone to verify your email address is active and accurate.
- Step 1
A new domain is registered or transferred with unverified contact information.
- Step 2
A domain contact is edited with unverified contact information.
- Step 3
An account email is edited that is also used as a domain contact.
- Step 4
We are notified or have reason to believe that contact information is invalid.
- Step 5
Login to your No-IP account
- Step 6
Click the domain contact verification banner or navigate to the domain contacts page
- Step 7
Click the Resend Verification Email link
- Step 8
Open the ICANN domain contact verification email sent to the Registrant email address and click on the verification link
- Step 9
Check your email spam and junk folders or add noreply@noip.com to your safe sender list
- Step 10
Update your Registrant email address
- Step 11
Contact No-IP at +1 775-853-1883 or open a support ticket