What You’ll Learn In This Article
- Step-by-step guide on how to create a PTR record with No-IP.
- Alternatives if you cannot get a static IP address, such as using No-IP’s SMTP service.
- Instructions for contacting your ISP and requesting delegation of static IP addresses to No-IP’s nameservers.
- Details on pricing and what is required to create a PTR record through No-IP.
- Troubleshooting tips in case your ISP does not allow changes to nameservers.
Prerequisites for Creating a PTR Record
In order to create a PTR record you will need to obtain a static IP address. It is NOT possible to create a PTR record while using a dynamic IP address.
Using Alternate SMTP Port Service as an Alternative
If you do not want, or cannot get, a static IP address you can use our Alternate Port SMTP service (click ‘self hosted mail’). This service will allow you to send outbound mail within a mail server using our SMTP mail relay without having to create a PTR record.
Step-by-Step Guide to Creating a PTR Record
You need to contact your ISP and have them delegate the static IP addresses Nameservers to No-IP Nameservers. This may be difficult as not all Internet Service Providers will make this change. If they are willing to make the change give them the names of the Nameservers below.
No-IP’s Nameservers:
- ns1.no-ip.com
- ns2.no-ip.com
- ns3.no-ip.com
- ns4.no-ip.com
Note: Changing the Nameservers for any service can take 24-48 hours to complete.
Contacting Support to Purchase the PTR Record
Once the above is done contact No-IP’s Support Team via ticket or Phone (775-853-1883) with your desire to purchase a PTR record. PTR records are recurring payments as an add on for Plus Managed DNS at the cost of an additional $10 USD. Please note that the initial payment will be a prorated price of the term of your Plus Managed DNS service.
Creating the PTR Record: Timeline and Next Steps
Once purchased we will create the PTR record which could take up to 24 hours to complete.
Note: Your Internet Service Provider should be able to create this record for you without any additional cost to your service.
Note: You must have Plus Managed DNS or Pro Dynamic DNS with No-IP in order to create this record properly.
FAQ
What is a PTR record used for?
A PTR (Pointer) record is used to map an IP address to a domain name, for reverse DNS lookups, verifying email server authenticity, and ensuring proper email delivery.
How long does it take for a PTR record to be created?
It can take up to 24 hours for a PTR record to be created after it’s been purchased and configured.
What if my Internet Service Provider refuses to update the nameservers?
If your ISP refuses, you can use No-IP’s Alternate Port SMTP service (if your use case is email) or find an ISP that allows delegation of nameservers for PTR record creation