Article Summary
- Failover starts once monitoring detects and confirms a critical state for your service, then enables your offline settings for the monitored hostname.
- A warning or unknown status does not trigger failover.
- Offline settings take effect within 5 minutes, and are disabled again when the service returns to a non-critical, non-warning state.
- If your update client sends an update, the failover process is cancelled.
Once our monitoring system detects and confirms a critical state for your service, it then issues the command to enable your offline settings for the hostname that is being monitored. If your service produces a warning or unknown status the failover will not occur.
The offline settings will take effect within 5 minutes. The Monitoring system will then continue to watch the critical service and then disable your offline settings when the service returns a non-critical or non-warning state.
Note: If your update client sends an update the failover process will be cancelled.